Guest User
August 19, 2023
I haven’t seen the room yet. I booked it online. We went there after 8 o’clock in the evening and they told me that the 6-person room was occupied by someone else. They wanted to change me into a quadruple room and use a simple bed🛏️ for me to just care about. So what is the use of my online order? And I've paid all the money. It’s really annoying😡Because my family is still feeling unwell, such a business really can’t open a store, it doesn’t even have the least integrity. If you let someone else stay, at least contact me to check if you want to stay! It’s really depressing! I will never go to Linghai again, let alone choose a business hotel again. What a sad 💔 journey.
Can Ctrip include integrity surveys when recommending hotels in the future? Let the dishonest merchants withdraw from Ctrip and give travelers a safe journey. At least they don’t have to worry about occupying the reserved rooms.
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