HanTing Hotel (Lingbao City Government)

The hotel has a good location, convenient travel, spacious and bright rooms, reasonable layout, clean and sanitary, and warm service. A very good hotel

I couldn't find where to file the complaint. This is my order on 1.17, overall it is ok. 2.1 I booked again. When I checked in, they said that the hot water might be a little later during the Chinese New Year, and they understood. But there was still no hot water until 12 o'clock in the evening. There was hot water at around one o'clock, but it wasn't very hot. Not long after I washed my hair, the water suddenly turned cold just as it wetted my hair. I called the front desk twice, but no one answered. There was no customer service staff at the front desk. When I called the third time, someone answered. I asked about the hot water problem, and the front desk said that other guests might have used water, pushing the problem onto the guests. For such a big Hanting Hotel, does it have to be used in batches, at different times, and in different sections for normal operation? The check-in service says 24-hour hot water. Is this the level of Hanting? They do not attach importance to the rights and interests of consumers, fail to truthfully inform consumers of the true situation, and conceal consumers' right to know.

The facilities are new, but the room has a peculiar smell and the air outside is very noisy

A very cost-effective hotel with a convenient location and a lot of delicious food nearby. The lobby is very beautifully decorated, like a bar and coffee shop. The front desk service is very good☺️

The hotel is really nice, the room is quite quiet, the room is clean, the indoor lighting is good, parking at the door is convenient, there are snacks and steamed buns with meat nearby, and the surrounding environment is also good.