I was on a business trip and had been running day and night for several days. The next day, I had to get up early to continue to visit customers. So I specially chose a hotel that looked more comfortable to adjust.
Who knew that I was so angry when I just arrived at the front desk. There were three reception ladies, ABC, at the front desk, and only one guest was checking in at position B. So I asked the lady at position C, can I check in here? She answered me that only position B could check in. So I went to position B to queue up. At this time, a guest came down from upstairs to extend his stay. He directly stuffed the room card to the lady at position C and did not queue up. While I was wondering, two guests at position A were lying on the front desk, and then they went in directly after the guests at position B finished checking in. I didn't understand it at all, and asked the lady at position C, you let me queue here. Why did people cut in line to check in one after another? Her answer was that you should stand in A instead of B. I can't understand it at all. It was you who told me that only B could check in. I didn't queue up behind, and I had to queue sideways? And I was the only one queuing at that time, and you didn't handle anything. Didn't you see me queuing here? ? ? There was a situation where guests kept cutting in line, but the front desk not only showed no apology, but blamed the guests in line??? I can't understand and accept this kind of treatment.
I will blacklist this hotel and will never go there again. I don't recommend this hotel at all.
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