Heming Lake Hot Spring Hotel

The free food in the bathhouse is not unlimited, and you need to queue up, and the quantity is limited each time. The experience is very poor and it should not be the consumption level at this price. The key is the hotel where you stay! ! The service is not up to par, not to mention the built-in items. This is the first time I have encountered this after living in so many hotels in all these years! Someone opened our door at ten o'clock in the evening! ! ! It scared my wife and children so much! Fortunately, I locked the safety lock, otherwise someone would have rushed in! I called the front desk and told me that the room rounds were normal! And you are being perfunctory. Do you think you live in a school dormitory? Do you need to come in to check on me? ? Are they trying to rob or what? The hot springs also received bad reviews! The service is totally unacceptable! I spent 1600 to come here and I was so scared! I would like to remind my friends not to come. If you must come and stay at the hotel, please bring your own weapons to avoid any accidents! ! ! Life safety is the most important! ! !

We passed by Lindian to take a hot spring bath. In order to save trouble, we booked a room in the scenic area. First of all, let me talk about the advantages. The lady at the front desk was very easy to communicate with. We wanted to bring our pets, and the lady at the front desk said that we could arrange a room next to the side so as not to affect other guests. I was very grateful! The disadvantage is that it feels like there are some problems with the hotel's management. The facilities are not perfect. The front desk is very small. We almost didn't see it when we checked in. There were a lot of people around and not many people at the front desk. When there are a lot of people, they can't handle it and the efficiency is relatively low. The front desk has worked hard with customers checking in and asking all kinds of questions. Then our room is next to the linen room. Not to mention the customers in the corridor who got up early and shouted that day, the hotel staff in the linen room next door shouted at the door of the linen room, which is outside our room, for the whole morning. I have no objection if you go into the room to work. The sound insulation is not good. I really didn't get enough rest. The service awareness needs to be improved!

1. The air conditioner didn't work when I checked in. It worked after the technician fixed it. 2. There were a lot of flies in the dining area in the hot spring area. The beef dumplings I ordered were bloody and not cooked. 3. The deposit was not refunded when I checked out. They said they would refund it to me. They would refund it after checking the surveillance. 4. The overall stay was okay. The service attitude was average. Not a very good experience.

今天看見丹頂鶴了，在酒店溜達，鶴鳴湖的夕陽可真美，明天就走了，點評一下，整體來説非常適合一家人來放鬆