Novotel Suites Gare Lille Europe

The receptions are really helpful, she is pro-active to assist before l asked for my wises. The room is bigger than standard as it has an extra sofa which can turn into additional bed and also a extra table for snacks. The WC is seperate from the shower, and you can take a shower with either a stand-bath or shower-tub. But most important is hygiene and they are doing really well. The location is right next to station and also shopping mall EuraLille. The breakfast is not amazing as not much warm meals you can choose from beside scrambled eggs and mini Bratwurst however there are enough various for breakfast.

The location of the hotel is very near to Lille Europe Train and Bus Station! Very convenient for those who are travelling and hotel location also not busy at night.

I like the rooms, they are very spacious. And you kind of feel you are inside a ship. In the lobby you have a bar and seating place, there are vending machines distributing snacks and drinks. Staff are nice and friendly. Location of this is convenient if you are taking a train because it is litterally on the opposite of train station. There is no private parking, but it is next to an Parkhouse, you pay about 30€ for the parkstation an night.

Excellent location right next to Lille Europe station; Room size reasonable for family; Facilities seem recently renovated, so clean and well equipped; Breakfast is above average on European standard, and nice staff in keep refilling food till the end of breakfast time

The hotel is at a superb location. but the bathroom fixture is quite old and broken. The drainage area is particular duty. The hotel provide paper cups and doesn't have usb socket at the wall nor the hotel will borrow you one. when I asked for slippers and toothbrush, I was asked by the staff to pick up from -the reception area and not delivered to my room. There are plenty of cafes and bakery near the hotel, so we didn't bother to try their breakfast. we went back to our room to pick something up while a lady was cleaning it. She let us went straight into our room without asking us to tap our card for security check. The hotel service is quite sloppy overall.

Book this hotel because we had a train at 6am and it was next to the station. We had an issue because we booked for 4 persons (2 adults and 2 kids). But at the hotel, they says we only booked for 2 adults and they asked us to pay additionnal fee for extra people. The issue was between the booking platform and the hotel. I don't know how but somehow the commnication between them was incorrect. And it was to the customer to pay again because of the mistake between them. And the hotel was telling us that we were cheating, trying to go with 4 people and paying for 2 which was wrong.