如家商旅酒店(丽江古城南门店)

The location is very good, cross the road and walk into the ancient city. It's quieter than in the ancient city, and the road is not gravel, making it easier to walk with suitcases. There are many small restaurants near the hotel, and they taste good. It's also very close to the bus station. The front desk staff are very enthusiastic, soft-spoken and responsive to all requests. The room was very clean, the bed was comfortable, and the bath water was super good. There is free laundry + drying service, which is very convenient. The sound insulation effect is average. If someone speaks loudly in the corridor, you can hear it clearly. If you go out too early in the morning to have breakfast, you can ask the front desk to pack a light meal. The breakfast is okay and you can eat enough (two long dining tables). Overall, the experience of staying here is very good and I will continue to stay here next time.

I have never stayed in such an outrageous hotel! A stranger knocked on the door at 12 o'clock in the middle of the night. When I asked the hotel the next day, the hotel blamed the delivery guy for delivering the order and knocked on the wrong door! Not a word of apology or comfort! Secondly, after the customer's items were left behind, he did not hand over the work to the front desk and did not work according to the process, causing the customer to miss the best opportunity to get the leftover items. Later, he called to inquire. The supervisor on the day explained: The warehouse manager was seconded from another branch and had just taken up the post. I was not familiar with the work process and was too busy that day so I forgot about it! Simply very unprofessional!