Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel

Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel Reviews

Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel

No.5 Dongyue Lane, Beimen Street, Dayan Street, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel
Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama HotelNell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama HotelNell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel
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Nell Hefengting · Yichuan Fengyue | View Snow Mountain Ancient City Panorama Hotel Guest Reviews

4.9/5
Perfect
1041 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1041)
Positive reviews(1038)
Reviews with photos/video(541)
Classy environment(210)
Well designed(49)
Loved the night views(36)
Offers pick-up/drop-offs(29)
Well decorated(26)
Excellent afternoon tea(11)
Easy to call taxis(10)
Nice bathtub(6)
Negative reviews(3)
Minh
Shylie Secret Autumn Sunshine Double Bed Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
I am a foreign guest, this is my first time in China. The hotel owner proactively texted me via Trip 1 day in advance to contact to pick me up at the airport. Everything was very good, the room was very comfortable and clean, she also bought a tour to the snow mountain for me. If I have the chance to come back, I will still choose to stay here.
Response from Property: Thank you for your praise. We will continue to work hard to pay attention to every detail, so that every friend who comes to Lijiang can feel the local beauty, local cultural customs, and have a treasure-worthy memory in Lijiang Hefengting. Thank you again Choose Hefengting, see you next time!
chelswy
Simple Room - Courtyard-View (Double bed)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel boasts cleanliness, comfort, and stunning vistas of Lijiang Ancient Town. Situated conveniently, with a variety of dining options nearby, it offers proximity to the heart of lijiang ancient town. The standout feature, however, is the warmth and hospitality of the staff, led by the friendly manager, 邓邓. They not only provided excellent service but also guided us to must-visit spots in Lijiang, ensuring a memorable stay. Highly recommended!
Response from Property: Thank you for sharing your experience and real-time experience in the inn during your busy schedule. Thank you for choosing our inn. Thank you for your strong recommendation. We will serve the next guests and will continue to work hard. I wish you a happy life.
nngg
Boutique Room - City-View (Double bed)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Very nice service
Catmicorn
Simple Room - Courtyard-View (Double bed)
Stayed in Feb 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Mar 2, 2024
Amazing view of Jade dragon snow mountain ( from rooftop)
Response from Property: The failure to get your five-point praise is because we didn’t do our job well. Come back to Lijiang when you have time. I hope you can see our growth😊
Faith…
Snow Mountain Family Suite - with View
Stayed in May 2024
Family
3 review
4.0/5
Very Good
Posted on Jun 19, 2024
Location : Great. Convenient, a stone throw away from LiJiang ancient city. Check-in ‘counter’ - staff is helpful and passionate to recommend restaurants, herbal shop. But Did not gift us tea pack as stated in booking page for more than 2 nights stay and did not inform tea will be served with reservation Room for 3 pax : At best average, there are differences in configuration as displayed on Trip.com. When we approached one of the person in charged, to provide mug for 3rd person, he brought paper cups. For environmental and green purpose, proper mug is more sustainable. Kettle is placed on a desk near entrance with no power point. The staff impatiently told me to boil water on bedside table where there is a power point. House keeping: below average. We are shocked that they intruded into our privacy, opened the room door although we did not request for housekeeping and we are in the room !! Service : excellent service rendered by a lady manager in charged. She recommended and graciously brought us to a shop nearby to buy 三七,天蔴,藏红花 which she assured it is a trusted shop with good quality and fair price. Bathroom : modern smart toilet but occasionally the sensors are not functioning as it intended Photo : did not bother to take photo as the room is below expectation. Room Rate : Cheap
Response from Property: Thank you for your praise. We will continue to work hard to pay attention to every detail, so that every friend who comes to Lijiang can feel the local beauty, local cultural customs, and have a treasure-worthy memory in Lijiang Hefengting. Thank you again Choose Hefengting, see you next time!
Guest User
Shylie Secret Autumn Sunshine Double Bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
i have wonderful monent inn here. - Convenient location - Beautiful environment - Cleaner room - Special thanks to the manager 邓邓. She arranging our itinerary and introducing us to the delicious food. I will Choose Nell and Feingting again for next time❤️
Guest User
Snow Mountain Deluxe Suite - with View
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Really great hotel in Lijiang. Hotel owner and staff really nice. This is my first time in China and I can’t communicate in Chinese but everyone try to help you.
Guest User
Simple Room - Courtyard-View (2 beds)
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Aug 20, 2024
设施:OK 卫生:OK 环境:OK 服务:OK
Xueqiongouni
Shylie Secret Autumn Sunshine Double Bed Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on May 4, 2024
Goodgood
Guest User
Boutique Room - City-View (Double bed)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Lijiang is very fun. Every restaurant recommended by Deng Deng is delicious. She recommended a lot of fun places to us. She also gave us delicious flower cakes and made tea for us. The Pu'er tea in the store is delicious. I am very happy. Next time, I will come to Lijiang because of Deng Deng. Everyone will go to her to book a room. I wish her a prosperous business.
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6/9
Response from Property: Thank you for your praise. We will continue to work hard to pay attention to every detail so that every friend who comes to Lijiang can feel the local beauty and local cultural customs, and have a memory worth cherishing in Lijiang Hefengting. Thank you again for choosing Hefengting. See you next time!
Maoning
Simple Room - Courtyard-View (Double bed)
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 18, 2024
My husband said that the hotels outside all looked like small hostels, but I didn't expect this one to be so special. The rooms are big, with smart toilets, no odor, and the rooftop cafe has a great night view. I'm very satisfied and recommend it.
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Guest User
Shylie Secret Autumn Sunshine Double Bed Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 14, 2024
I found this hotel on Xiaohongshu. I am not good at taking photos. This hotel is comfortable, warm and elegant, and beautiful! The facilities inside are really beautiful, especially the layout of the rooftop, which is very thoughtful! The guys are very nice and the service is thoughtful. They help with luggage and recommend local places to eat and play! Lijiang is a good place, and accommodation (Hefengting) is a good choice. Only those who have been there know it. Sorry! The pixel of the mobile phone is not good, and the photography skills are limited, so the photos are very blurry😃
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Thank you for giving the inn a five-star praise in your busy schedule. Your good comments are our greatest motivation. Our greatest pursuit is that you can live happily and comfortably in Hefengting Inn. We will continue to work hard to do better and serve every guest who comes to the inn next time. All the staff of Hefengting wish you a happy life!
lllll_-
Shylie Secret Autumn Sunshine Double Bed Room
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Sep 12, 2024
The location is right opposite Dayan Flower Lane. The location is very good and parking is available. However, there is a school behind it. If you want to sleep during the day, it is not recommended. It will be noisy. It is not recommended to take a shower or wash your hair when you first arrive in Lijiang. I didn't have afternoon tea. The view on the rooftop is excellent at night.
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Guest User
Boutique Room - City-View (Double bed)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The overall accommodation experience was great. The hotel was very clean and tidy. I stayed in a family room with a yard on the first floor on the first day. The yard was a plus. There was also a small afternoon tea bar on the top floor, which overlooked the entire ancient town. The hotel gave me a free afternoon tea. It was fun to enjoy the scenery and afternoon tea with my parents. The most important thing is that the service of Xiaowu is really warm and attentive. When booking a car, he was able to take care of the details of my mother's car ride, and the whole check-in process was very attentive and thoughtful service. My parents praised it and were very satisfied. Thank you.
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Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Hefengting. We look forward to your visit again to review our progress. All the staff of Hefengting wish you a happy day!
Guest User
Boutique Room - City-View (Double bed)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 23, 2024
I spent a long time looking for this hotel. It was really amazing. The room was very clean and cozy. There is also a rooftop on the fourth floor. The owner built many beautiful check-in spots, which are worth visiting. The most important thing is that it is next to the ancient city, which is close and convenient. Thumbs up! The owner is also very nice. He took the initiative to help with our luggage. He is a very considerate merchant. I will stay there again if I have the chance to go to Lijiang! By the way, there is also a considerate afternoon tea, which is good!
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Thank you for giving the inn a five-star praise in your busy schedule. Your good comments are our greatest motivation. Our greatest pursuit is that you can live happily and comfortably in Hefengting Inn. We will continue to work hard to do better and serve every guest who comes to the inn next time. All the staff of Hefengting wish you a happy life!