Anonymous User
August 10, 2024
1. Called the owner to help pull the luggage because it was heavy, but the attitude was not enthusiastic.
2. The bathroom drainage is not good, overflowing into the area next to it without a drain hole, so it is unsanitary.
3. The automatic toilet is half-hearted, sitting down, the water splashes on the customer.
4. The daily cleaning of the room is not clean.
5. The items in the room are not clean for a long time, covered in dust.
The hot water heater has white lime scale, cannot be used.
6. Poor soundproofing (probably because it is built in the old quarter)
7. Booking tickets to see Ngoc Long Snow Mountain is not conscientious, much more expensive than other places, taking a lot of profit from customers. When there is a problem, they push the responsibility to the driver, and make customers handle it themselves. I suggest everyone book it themselves to avoid frustration.
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