B&B Hotel Calais Terminal Cité Europe 2 étoiles

I booked this hotel for 3 people in 1 room BUT when we got there they don’t have 3 people in 1 room only 2 so we had to pay for another room which I am not happy with.

Faultless place expected the worst, but it was the best Newly refurbished room breakfast was faultless and minutes from channel tunnel. We will definitely stay here again with the most secure car park in france as the police stay in the 3 hotels in this courtyard

I was surprised to find there was no bathroom! There is a shower, but nowhere private to get dry and dressed. The toilet is in a separate cubicle, but is unhygienic as there is no basin in it, thus people leaving the toilet have to use the door handle with dirty hands to get to the basin! The staff were friendly. I thought it was expensive for the level of service.

This place is a cheap bed for the night. That's it. The room is very basic. Lacking in furnishings of any kind. The ventilation makes the room a little chilly on leaving the shower. There wasn't any toilet paper in my room on arrival and no staff at reception to rectify. Fortunately, a bed for the night and a hot shower was all I was after.

Very basic; small room; way overpriced for what you get; but at least got a (somewhat) funny story out of it My first surprise coming here was when I went into the B & B hotel lobby and was told, "No sorry, this is the B & B 4-star, your hotel is next door." So then I went next door and was told "No sorry, this is the B & B 3-star, YOUR HOTEL IS OUT BACK BY THE PARKING". (all in French of course!) Yes, unknown to me, and probably unknown to many others, the so-called B&B hotel chain operates a 2-star, a 3-star and a 4-star hotel all on the same site! What a strange way to confuse customers! Is B&B Hotels trying to be all things to all people? So with that out of the way I trudged out back to my 2-star accomodation, only to find that it is almost identical with an Ibis-Budget. Not a room you would like to spend any time in. Small room with just the basics. Very disappointing for 75 euros! I was really expecting something a lot better. Also, why call your hotel a B&B if breakfast isn't included? This violates the whole concept of what a B&B is. Breakfast here is an extra item, but based on the general quality of the hotel, I didn't have much confidence it will be very good. I had to get downtown to the station by 10 am on a Sunday, and when the bus didn't turn up at 8am I decided I'd better not risk the next one turning up. I ended up trudging all the way to the centre, a good 2.5 miles by a non-pedestrianised way. It was fun though and It reminded me of hitchhiking around France 30 years ago. On the positive side, there are several nice eating choices a short walk away. The hotel is a 5 min walk to cite Europe with a very good food court. The Flunch serves French food cafeteria style at bargain prices. There is also a good burger place there. Still the words "YOUR HOTEL IS OUT BACK BY THE PARKING" will forever remain in my memory as sort of B&B hotels slogan.

My first surprise coming here was when I went into the B & B hotel lobby and was told, "No sorry, this is the B & B 4-star, your hotel is next door." So then I went next door and was told "No sorry, this is the B & B 3-star, YOUR HOTEL IS OUT BACK BY THE PARKING" . (in French of course!) Yes, unknown to me, and probably unknown to many others, the so-called B&B hotel chain operates a 2-star, a 3-star and a 4-star hotel all on the same site! What a strange way to confuse customers! So with that out of the way I trudged out back to my 2-star accomodation, only to find that it is almost identical with an Ibis-Budget. Small room with just the basics. Not a room you would like to spend any time in. Very disappointing for 75 euros! I was really expecting something a lot better. Also, why call your hotel B&B if breakfast isn't included? This violates the whole concept of what a B&B is. Breakfast here is an extra item, and based on the quality of the hotel, I didn't have much confidence it will be very good. I had to get downtown to the station by 10 am on a Sunday, and when the bus didn't turn up at 8am I decided I'd better not risk the next one turning up. I ended up walking all the way to the centre, a good 2.5 miles by a non-pedestrianised way. On the positive side , the hotel is a very short walk to cite Europe with a very good food court. The Flunch serves French food cafeteria style at bargain prices. There is also a good burger place there. Still the words "YOUR HOTEL IS OUT BACK BY THE PARKING" will forever remain in my memory as B&B hotels slogan. Something akin to "OUT BACK WITH YOU, YOU SECOND CLASS CITIZEN! THAT'S WHAT YOU DESERVE!"

This is absolutely the worst hotel I have ever stayed in, the room was basic but smelt of feet and old cigarettes complete with black mould growing in the corner of the room!!! The mirror had toothpaste stains on the opposite side of the mirror to the sink & there were some questionable stains in the corner of the bathroom!! All of the above being said the worst part was THE NOISE! You can hear everyone around you all night moving around, walking up the stairs and shutting doors. There’s not a manned 24 hour check in desk so all night I could hear people ringing the out of hours helpline for assistance using the machine. Honestly save your money and stay elsewhere, this is absolutely the worst hotel I’ve ever stayed in. As this hotel is unmanned I wasn’t able to speak to anyone to express the above at check out so I would appreciate someone getting in contact with me as this is completely unacceptable.