Heluxue
October 7, 2024
As soon as you get off the bus at the hotel, you will be greeted by a concierge who will open the door and help you with your luggage. Xiao Tang at the front desk was particularly enthusiastic in welcoming you and checking in. He answered questions in detail and thoughtfully. He also gave the kids check-in gifts, arranged room service, and sent the children's shoes and toiletries. The lake view room I chose has its own balcony. The hotel is garden-style, with a comfortable environment and green trees. The room is spacious and the bed is larger than the average hotel. It is especially suitable for bringing children. The hotel has hot springs and swimming pools, and there are many hot springs. The children also like the choice, and it is very comfortable to sleep at night after soaking. The breakfast the next day was also very rich. Manager Yang of the restaurant and the sister at the front desk were very welcoming and did not charge blindly. They also waived the fee based on the actual situation of the child. Since I had to catch the train at noon, the sister at the front desk also packed some fruit, which was so considerate. . When checking out, because it was an afternoon train, the check-out time was delayed a bit. The lady on the 20th went through the check-out procedures and gave me a small gift. I left a mobile phone because I was in a hurry to leave, so I quickly contacted her. Tang immediately asked the guest room to find it and arranged for express delivery. Special thanks to Xiao Tang and Xiao Min for giving the fastest response and arranging express delivery, so that we could catch the train with peace of mind. It felt like staying in such a hotel. In addition to the enjoyment of the environment, the most important thing is the service. If you have any questions, the hotel responds very quickly. I feel at home. I will choose this hotel next time.
Facilities: It has been a hotel for more than ten years. Although some facilities are not easy to use, such as the balcony door, which is not easy to push, the hotel is also adding new equipment. Some rooms have special equipment, which is very convenient.
Hygiene: clean and tidy
Environment: Garden-style hotel, birds singing and flowers fragrant
Service: Excellent, warm and considerate
Original TextTranslation provided by Google