Guest User
June 28, 2023
The concierge staff saw that the guests could take the initiative to help carry their luggage and press the elevator button. The front desk clerk is also very enthusiastic. After arriving in the room, room attendant Xiao Xu enthusiastically brought the hotel's homemade yogurt and children's slippers, and told her to contact her anytime if there were any questions. The hotel's breakfast was also pretty good. If I have to pick out a flaw, it is that the parking lot in front of the door is too small. If the parking lot is full in front of the door, you have to go to the supermarket parking lot next to it, which is too far from the hotel.
In fact, I really want to give it a full 5-star rating, but when I checked out in the morning, there was a lot of mortar on the car, which was caused by the hotel decoration. I was really, really angry! If it’s just a layer of floating ash, that’s it. The key is the mortar! ! ! All the satisfying experiences were washed away by the last unpleasant experience! The hotel's engineering department is really bad! Compared with the concierge and housekeeping department, it is simply terrible! No sense of responsibility! It's obviously being renovated, and there's obviously a car underneath, so why can't we take some protective measures? If there is no way to make a phone call and move a car, would it be so difficult? Although the hotel called the public relations department immediately to deal with it, I was really angry when I saw the mortar dirt on the car!
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