Guest User
April 7, 2024
On the night of check-in, the bathroom door was not closed tightly, causing the shower water to overflow and flow all over the floor. When I was taking the bath towel, I fell to the floor. I immediately found the water leakage and called the front desk. They came to the scene to deal with it. I waited for nearly 20 minutes. In the end, the on-duty supervisor on site did not give a satisfactory decision-making plan. Because it was close to 2 o'clock in the morning, we temporarily arranged to change a room to rest and wait for the hotel to reply us after negotiation. At 2:30 pm, the hotel privately decided to deal with the 20% discount on the room rate. This should not be the service of the best local hotel. The worst hotel accommodation experience..
Original TextTranslation provided by Google