Guest User
December 31, 2023
Please do not book this hotel. It is very bad. The room facilities are poor, just like a guest house at a train station. The service staff has a bad attitude and quarrels with guests. The room rate is high and the price/performance ratio is extremely low. I booked the hotel's most expensive double room on New Year's Day. When I checked in at night, I found that the floor heating was broken and the whole room was cold. The waiter asked me to change to another double room. The floor heating still didn't work. There was no hot water for showering at night. After all, It's such a cold day in Penggou, I'm shivering from the cold. I went to the hotel staff the next day, and the staff kept making excuses, completely denying that it was the hotel's problem, and even quarreled with the guests. The breakfast in the hotel was also terrible, totally not worth the high price!
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