Atour Hotel Potala Palace Square Lhasa

Because of the traffic jam, I rushed to the hotel at 2 am. When checking in, a front desk girl slowly taught another girl to check in. We were very tired in all three, so we asked them to check in quickly. As a result, they were ignored and were Teach that girl how to use the card to brush the elevator, and start over again. Entering the room was even worse, 833 one night also said the upgraded room was simply too bad, not worth the price at all. The bathroom is too small and the layout is very unreasonable, the online marked 25 to 28 square meters is even more deceptive, I actually measured less than 23 square meters the next day. For this kind of money-crazy hotel later I will react to the local Culture and Tourism Bureau.

The hotel is very clean, the bedding is comfortable, and it's very close to the Potala Palace, Barkhor Street, and Jokhang Temple. The staff is very friendly! 5 star recommendation! ! !

[Brief review] The decoration is OK, the sound insulation is extremely poor, and the service is extremely poor The following is just a simple statement of objective facts. I am disgusted to the point of losing my temper. I will not express any personal opinions. Everyone can judge for themselves [Experience] 1. I brought my old mother to check in during the off-season. The front desk learned that we planned to stay for several days. We opened a membership for 200r and gave us a discount for upgrading the room type 2. The toilet made continuous noise, the noise outside the street window, and the noise of the motor on the roof. I could clearly hear the activities in the upstairs room and the corridor (the toilet was damaged, and the noise outside the window was all the street-facing rooms, including those who changed rooms later. The low-frequency sound of the motor was obvious above the 4th floor). My old mother was more sensitive and did not sleep all night. When I knew about it in the morning, I asked the hotel to make a statement 3. The hotel manager interrupted the old man's narration and asked "What are your demands" without giving an apology or compensation plan 4. After communicating with me, the hotel manager replied: The food delivery robot led the way to change rooms, and hinted "Do you know about the upgrade of room types?" ? ? 5. Solution after further communication: A. Late check-out (same as Ctrip low-star members) B. Discount price for the next night 480 (previously extended the room for the next night, price 425, see Figure 1) 6. After further communication, the discount price for the next night gradually dropped (480~450~400~350), if you don’t stay, give a pillow……… 7. Final solution, give a free room for one night, but the room is still facing the street, downstairs is a Sichuan restaurant + barbecue bar, I don’t plan to stay, the elderly want to stay, see Figure 4 booking information 6. When changing rooms, the target room was not confirmed in advance, the door was closed, knock on the door three times in person to confirm, "This is the hotel rule" 7. During the room change process, I proposed manual guidance, I led the way, I pressed the elevator, and I expressed my gratitude for leading the way 8. After changing rooms in the afternoon, I said We informed the hotel manager that we wanted to catch up on sleep. After 1 hour, the room service came to clean the room. We told the service staff not to disturb us again. After 3 minutes, the hotel manager sent another WeChat and made a WeChat call. We failed to catch up on sleep. See Figure 2 9. The bathroom door was broken. See Figure 3 10. There were few breakfast dishes, far less than the one we stayed at Nyingchi Phuntsok Kangsang yesterday (there were less than 5 tables of guests at Phuntsok Kangsang that day); the rice noodles were soaked in water, and the seasoning provided was the same as that of the hot pot restaurant 11. The service staff sent a long voice message [To other guests] If you want to stay, please bring your own earplugs, stay away from the rooms on the 2nd, 5th, and 6th floors and all street-facing rooms, be mentally prepared for the soundproofing of the room/window, and have reasonable expectations for hotel services [To the hotel manager] You are not suitable for the service industry, how can you have such a bad response

In the center, there is a pedestrian street downstairs. If you need to go shopping in the evening, there is a row of shops across the road. The environmental hygiene is okay, but some of the furniture is old and uncomfortable to look at.

The room is superb, and the location is unbeatable. The room is filled with oxygen, and you can see the Potala Palace from the breakfast room. You can go there if you don't want to. Jokhang Temple is also 10 minutes away

The room is clean and spacious. The suite is suitable for a family trip. The room faces a small alley and is not noisy at night. The staff are friendly, and there are free porridge and noodles late at night, which are especially good for the stomach. The oxygen supply is quiet and the humidifier is useful. right