We have stayed here several times, and we have always been happy. The staff was friendly and helpful, as always, but there were some negatives this time. The alarm clock blared at 4:00 AM, and we had to turn on the light to unplug it to make sure it was actually off. Our shower Monday morning was pretty cold, although it had been hot the night before. There was almost no one in the hotel, so it could not have been that too many people were using hot water. We were literally the only people at breakfast, which was quite good, except the juice machine was out of order, and they had no jelly. The attendant was very nice. She apologized and said she had ordered it, but did not receive it. The pool had a sign saying “Closed for Maintenance” , but there was no one maintaining it. In this day and age, I would give them the benefit of the doubt and acknowledge that they could well be waiting for parts. We would definitely stay here again. We just hope they sharpen their attention to detail. I do not expect the Ritz for Fairfield Inn prices, but a hot shower is not too much to ask.
Excellent
93 Reviews