Maruia Hot Springs
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Lewis Pass

Maruia Hot Springs

State Highway 7, Lewis Pass, Canterbury 7895, New Zealand
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Amenities
ParkingFree
Car Charging Facilities
Luggage Storage
Wi-Fi in Public Areas
Sauna
Meeting Room
Front Desk with Limited Hours
VIP Check-In Service
All amenities
Property Description
When you stay at Maruia Hot Springs in Lewis Pass, you'll be 8 minutes by car from Mount Technical. This hotel is 17.4 mi (28 km) from Mons Sex Millia.
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7.8/10
Good
Cleanliness7.8
Amenities7.8
Location7.8
Service7.8
All 40 reviews
Surroundings
Landmarks: Lewis Pass
(<100m)
Landmarks: Maruia Hot Springs Scenic Spot
(220m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Double or Twin Room, 1 Bedroom, Mountain View
8

Superior Double or Twin Room, 1 Bedroom, Mountain View

1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Mountain view
Room Details
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Glamping Pod
4

Glamping Pod

1 Queen bed
Non-smoking
Air conditioning
Wi-Fi in room
River view
Towels
Room Details
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Family Room, 2 Bedrooms, Mountain View
5

Family Room, 2 Bedrooms, Mountain View

2 Single bed and 1 King bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Mountain view
Room Details
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Double Room, Mountain View
5

Double Room, Mountain View

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Mountain view
Room Details
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Deluxe Triple Room, 1 Bedroom, Mountain View
7

Deluxe Triple Room, 1 Bedroom, Mountain View

Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Mountain view
Room Details
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Deluxe Double or Twin Room, 1 Bedroom, Mountain View

Deluxe Double or Twin Room, 1 Bedroom, Mountain View

1 Double bed or 2 Single bed
Non-smoking
Mountain view
Room Details
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Classic Double or Twin Room, 1 Bedroom, Mountain View
5

Classic Double or Twin Room, 1 Bedroom, Mountain View

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Mountain view
Room Details
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Guest Reviews

7.8/10
Good
40 reviews
Verified Reviews
  • Cleanliness7.8
  • Amenities7.8
  • Location7.8
  • Service7.8
Average for similar properties in Lewis Pass
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
I love maruia springs and stay a couple times a year mostly in pods but have staying in the rooms. Love being in the mountains with natural hot pools and love the saunas. Must say I'm not impressed with the $60 a night price increase in the pods in a very short time. Price not reflect tourists only and would think alot off people like myself who live close will no longer book.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
I’ve been a loyal guest at Maruia over the years and used to consider it a truly special place. Peaceful, welcoming, and thoughtfully run. But after my recent stay, I sadly won’t be returning. This time, I was travelling solo and discovered there was no way to book a package as a single guest. I didn’t want to pay for a full couple’s package just for myself, so I booked the room on its own and asked to have meals added separately. I received confirmation that meals had been added, but was never told the price. There was no mention that they cost $50 each until I was presented with a $200 bill at checkout. I would never have agreed to that had I been informed. When I raised this at reception, the staff member was rude and mean-spirited, saying bluntly, “Well, you ate them, you have to pay for them.” It was humiliating. I paid the bill because it was my daughter’s 18th birthday and I didn’t want to cause a scene or ruin her special weekend. This was on top of paying $700 for two nights in a room where the hot water didn’t work properly. The food was disappointing with very limited options, the yoga space was in disrepair, and the staff felt disengaged throughout. I’d also mentioned several times that I was there with my daughter and her partner for her 18th birthday. No one acknowledged it. For how much you pay to stay there, that lack of care was pretty astounding. I followed up with an email and received a response that completely denied responsibility, despite the clear lack of communication around pricing. It was dismissive and at odds with their legal obligations under the Fair Trading Act and Consumer Guarantees Act. It genuinely feels like the place has changed management since my earlier visits, which were exceptional. It’s a real shame to see how far it has declined. I would no longer recommend going here to stay or eat. The pools are still beautiful, but if you want a relaxing hot springs experience where you’re treated with care and respect, Hanmer Springs is a much better option. It’s also less of a trek to get to.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 12, 2025
Third time here and we had a wonderful time. Every detail here with the food, staff, service, smiles down to the decor is just beautiful. The sauna infusion is defo worth a shot and for anyone brave enough to take a dip in the cold plunge… I had made an error with my booking and the man at check out helped hugely which I appreciate. Thank you for a peaceful escape at Maruia Hot Springs.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 10, 2025
We stayed at Maruia Springs for a night. The price suggested a higher standard. We thought of booking 2 nights but decided to try out the experience first. The facilities are a little shabby, although improvement work seems ongoing. It was very pleasant laying in the hoot pools even in the rain. But the construction using large granite boulders makes it hard to find a comfortable seat or to move around. Paths are gravel, which is not conducive to walking around in bare feet from rooms to pools etc. The food was mostly OK. The soup would have been better with less salt. The lamb was fatty and lacked flavour. The staff have been helpful and friendly. Overall we found it a pleasant stay, but very overpriced.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2025
Maruia offers the perfect blend of Resort life meets Wes Anderson and Fawlty Towers. Our fave staffer is Joe, who manages to deliver seamless and fabulous 5 star service amongst the chaos of various family groups, tour groups, and urbanites there for a wee 'trip'. We love Joe! We love Maruia! We love its Japanese heritage and the fact the staff seem to do everything. The guy that makes your coffee also takes the sauna infusion, then serves you dinner two hours later. It's the best blend of quirky resort life and there's nothing else like it
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2025
Maruia is certainly unique! It is a picturesque location, away from the hub bub of life. The amenities are good, the rooms spacious, the pools fantastic and the guest lounge a cozy haven on a winters day. However, to enjoy Maruia you must lower your expectations of four star service. An error in booking meant our organiser failed to book enough rooms for our group. The reception staff informed us they were fully booked and seemed to think the matter resolved - despite us travelling more than 4 hours and a plane ride before that to reach the location. We said a member of our party was happy to sleep on the floor if a mattress could be provided - we were happy to pay a fee, of course. It took three requests by three separate members of our group til they ultimately said "it's not possible" with zero empathy or alternative solutions offered. Finally we approached a fourth staff member - Joe - who had some empathy - and he arranged for a mattress in one of the rooms. The next morning, a room had become available, but they did not mention it to us and when I enquired at reception - to the same ambivalent, slow, rude and unhelpful person as the day prior- was told I was lucky "as they'd listed the room online and no one had taken it". We had asked them the night prior to let us know if a room became available and they assured us they would. For $357 a night, I'd expect better and more accommodating service than this. It's almost comical how disorganised staff are, and how disinterested some of them are in helping you. We arrived for a dinner reservation two minutes early and were told "you're too early, we can't serve you" and they sent us away. The manner is brusque, apathetic and poor. Joe was wonderful and allayed some of the issues, but service was wildly inconsistent. It's a beautiful spot and I would hate to see the consistent poor reviews regarding customer service here derail a once flourishing hospitality venture. Without Joe's efforts, I wouldn't have been able to recommended this place to friends.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 23, 2025
Stayed for 1 night in the non powered site. It was quite expensive! Parts of the area was blocked off for renos. Upon our arrival, the guy at reception didn't give me a map to navigate our way around the site. Especially since it was dark! He didn't give bathrobes or towels! I just found out we were supposed to have been supplied with these upon arrival. In the changing rooms there were no safety mats to avoid slips. It would have been nice to not worry about slipping! Although this place is surrounded by beauty and is stunning. It would have been nice for someone to show us around.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 4, 2025
Having driven past this hotel many times, I was excited to book in for a night with a friend and to enjoy the hot pools and what looked like a cosy and relaxing place to be. Positives: The lovely young American man on reception when we arrived was super helpful and friendly when we arrived. The location is stunning and the outdoor hot pools were a real treat. The deep tissue massage I booked - the masseuse did a wonderful job. Loose leaf tea in the rooms was delicious Negatives: Where to start.... Paper thin walls/ceilings in the room - I could hear someone snoring all night in the room above me and it kept me awake. The rooms were small and while renovated, not worth the price. The bin in the bathroom had not been emptied from the previous guests. The room was not worth the price. The dinner - the entree of soup was served without any bread and was very small. My friends lamb was tough and chewy. Overall an underwhelming meal for the price. I left something behind in my room (cleanser) and when I contacted the hotel less than 24 hours later to say I would call past and pick it up, I was told that it had been thrown out for 'hygiene' reasons - I was not even given a chance to recover it. Very costly to me! We went to check out at 7.30 am and reception was closed and inaccessible and there was no key drop area or advice around reception hours in the window. It is a lovely setting and the potential for this hotel to be a fantastic place to visit it there. It did not live up to my expectations however, and I doubt that I will go back or recommend it - especially for the very high prices.
J‍o‍h‍n‍ ‍R
November 24, 2024
My wife selected this place. Great choice. The food was a fine dining experience considering the remote location. Nearby trails to walk. We stayed in a pod. Cozy. The bed was heavenly. Walking distance to the potty. The spa was very relaxing with the various pools. There is a cold plunge pool. We both had booked a message. Mine was great. I had some spots well worked on my left calf and back. The red Beech forest is beautiful.

Services & Amenities

More Amenities
Internet
Parking
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: Before 10:00

Front desk hours: [Mon-Sun]08:00–21:00

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 16 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 20
When you stay at Maruia Hot Springs in Lewis Pass, you'll be 8 minutes by car from Mount Technical. This hotel is 17.4 mi (28 km) from Mons Sex Millia.

Make a splash in one of the 2 indoor and 4 outdoor swimming pools and enjoy other recreational amenities, which include a sauna. Additional amenities at this hotel include wireless internet access (surcharge) and a picnic area.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8 AM to 10 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 20 air-conditioned guestrooms. Wireless internet access (surcharge) is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.

Frequently Asked Questions

What are the check-in and check-out times at Maruia Hot Springs?

The check-in time at Maruia Hot Springs is 15:00-21:00 and the check-out time is 10:00.

Are pets allowed at Maruia Hot Springs?

Unfortunately, pets are not allowed at Maruia Hot Springs.

How much does it cost to stay at Maruia Hot Springs?

Prices at Maruia Hot Springs are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Maruia Hot Springs?

The cancellation policy for Maruia Hot Springs varies depending on the type of room and booking conditions.