Guest User
October 1, 2023
The pictures shown here in the property description was farthest from the reality. The only thing which is good for this property is the central location. The price is decent. But then, with the very paltry facilities the property offers to the guest, there is no value for money. We stayed in this Smartflats Budget Louvan Central for 14 nights in Room #201 and the facilities were really, really appalling. 1. The room ceiling had large holes and there were water seepage from around them. Unacceptable! 2. The only 'kitchen' items in this apar**ent was a microwave oven and a refrigerator. There were no hot water kettle, no dishwasher, no hot plate, nor a coffee machine. So much for this property being called an 'apar**ent'! 3. The TV doesn't even power on. So what is it kept for? 4. There is no running hot water in the bathroom. So taking a bath in the frigid cold waters is almost a hypothermia inducing experience! 5. Reaching out to the Smartflats team over WhatsApp etc., doesn't work and complaints are not acted upon. The phone is never answered. I guess these guys are not bothered about guests and their 'comfort' . That's why by not hearing their complaints or acting upon them, guests are not being shown any respect or dignity. DO NOT RECOMMEND!