Vicki Hughes
September 17, 2024
Overall a good 3 night stay at the Hermitage. Large spacious room, fairly comfortable bed/bedding. Don’t know about aircon/heating as it was not used during our stay.
Unfortunately it is not shown in the online pictures that the hotel is surrounded by commercial facilities on 3 sides and a highway on the 4th.
Great to have a fridge and tea/coffee making facilities as well as a toaster (as breakfast is not offered at the hotel). Unfortunately, though you can cook toast there were no plates or knives supplied to put any butter or spreads on it.
The restaurant meal was great, service was really good, wine list small (inexpensive) but fine.
The whole experience was let down by our final night when we ordered in-house meals from the restaurant at 7.30 and when we called at 9pm to enquire how much longer they would be we were informed our order had been lost. Went to sleep hungry. Attitude over this issue was abysmal.