Guest User
July 1, 2024
This is the real Italian Holiday Experience. I booked through BA Holidays but upgraded room and meal plan directly with Messapia. Booking directly with the Hotel is better and they can arrange airport tranfers. Daniele is in charge of Reservations and he was not only efficient but had a great sense of humour ! The staff over my two weeks were all friendly and made me feel at home even though I was virtually the only non - Italian. Most staff speak English. Reception at night is usually staffed by Paulo who is happy to make a coffee for anyone who goes out early and misses breakfast. I chose Half Board selecting the evening meal which for a small extra included wine, beer, soft drinks etc. Fish is the staple often served with pasta in a variety of delicious sauces. The food, wine, service, ambience etc were all great. I was there during the summer animation programme which was varied and widely joined in by all ages. Nezma made a particular effort for me as I don't speak Italian. She dances, sings and is generally the life of the party. The pool and terraces are kept immaculately clean. The chief lifeguard Marco was always happy to help move sun beds etc. The cleaning staff did a great job every day. The Spa is run by Carmelina who I recommend highly for a relaxing massage. I could write so much more about the Hotel, Staff, surrounding area, and Puglia in general BUT I recommneded you go and find out for yourself. You will not be disappointed. THANK YOU MESSAPIA FOR A GREAT HOLIDAY !