Quality Inn & Suites

This hotel was fantastic! Quiet and safe area. Hot breakfast in the mornings, the pool and hot tub were really well maintained. Every staff member there was wonderful! Cheerful, super welcoming and we asked for a couple of small things like an extra blanket and they were very accommodating. Would 100% stay here again.

Superior customer service, family oriented, staff were very friendly with my children and always happy to help turn the water on for the water slide for them. An enjoyable stay for our family at an affordable rate.

Very quiet & friendly staff. Well kept. Laundry could be inspected a little better before putting on sheets or in bathrooms as there was lots of stains but other then that things were clean

The best check-in, the general manager was awesome. Will be returning in the near future.

Upon checking in I was told that I wouldn’t have been allowed a room because I had 2 kids with me. I apologized for not specifying that on the reservation. The lady that checked me in told me that we weren’t allowed to eat in our room because of my kids (aged 15 and 16), and they didn’t want to kids the make a mess of the new carpet that just been replaced. I was actually pretty shocked when she said that, because clearly my kids were standing with me, and she could see that they are not small children. She also stated to me that I wasn’t to leave them unattended anywhere in the hotel. It was undoubtedly the strangest check in interaction I’ve ever had. As well, we had to pay for the room in full at check in, when I clearly indicated that I would pay for it in full when we checked out. Aside from that, it worked for us and thankfully our stay wasn’t long. I don’t think I’d recommend this location in Lethbridge. There are likely better alternatives.

Great Staff but super hard beds to sleep on The staff and look of the rooms were nice. The pool was a hit for everyone. The down fall was the mattress to sleep on was so hard my sleep was horrible.