Best Hotels in Lestelle-Betharram, France

My mother stayed in this hotel with unitalsi and shared a room with another person. Rooms were good, comfortable, lunch and dinners perfect, staff was excellent especially the waitresss with the glasses, the tall one, but at the check out my mother wanted to pay 3 extras meals i had ( this was comunicated always in advance) and the lady at the check out didn't even know that ( they were not even charged in the system). She asked 21 € per meal when it was supposed to be 18, at the end she also made an excuse, the typical to not use the POS and my mother had to pay cash (very smart, illegal and in black) and she didn't even give a receipt to my mother (not professional). My mother was shocked, that's not nice to take advantage of people forcing then to pay cash, POS are working and if by any chance you can't do it it's your responsability write a paper where you write you can't take credit card transactions. I can't believe this happened in Lourdes!!! Maybe now the reception lady took the 54€ and meals will never appear in the system as they should..it seems somebody should teach them how to work properly and not taking advantage of old guests.

Appena tornata da una due giorni a Lourdes con amici e aver soggiornato in questo buon hotel Lati positivi Cuscini e materassi comodissimi Personale -veramente disponibile e gentile Posizione ottima.. vicinissimo al santuario Pulizia buona Lati negativi Colazione così cosi.. brioches buone così come formaggi ..salumi discreti bevande decisamente da migliorare.. cappuccino,caffè purtroppo imbevibili e succhi proposti dai dispenser senza infamia e senza lode..troppo annacquati.. Ho trovato sia piatti che posate non pulitissimi Purtroppo non è facile stare dietro a gruppi di pellegrini sempre molto numerosi e quindi capisco le difficoltà però io da pellegrino individuale mi aspettavo forse sbagliando qualcosa di più.. nonostante tutto tornerei perché la posizione è ottima

The lady at the reception was absolutely fantastic. She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!! The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a ”stink” in the bathroom, I discovered it was toilet brush . The pool area was acceptable. The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc.

When you stay at Hotel Eliseo in Lourdes, you'll be in the historical district, within a 10-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception. This upscale hotel is 0.4 mi (0.6 km) from Massabielle Grotto and 0.2 mi (0.3 km) from Porte St-Joseph.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands.For lunch or dinner, stop by Restaurant Les Delices, a restaurant that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Stay in one of 204 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

There was a literal brown sht trace in one of the beds the attendance was the worst one I’ve ever gotten, I’m ashamed to have chosen this as my hotel and receiving such a miserable experience from it. I went with my family (with elders and children) for one night, at the reception there was a lady (She had long braided hair and dark skin -just in case the hotel sees this so they know what type of staff they are working with), we were leaving to Paris at 7am on train the morning after so we asked her if it was possible for her to reserve a cab for the morning so that we could go to the train station, to which she said she would do, then we asked her about the breakfast and she said it was going to be set up at 6 am (since the train station was very far away and we needed time to shower, eat and then leave in the cab). The morning we were leaving we arrived at the reception at 5:45 am, there was no breakfast served and no one there, there was a sign that said “If absent at night call *cell number*”, however, we called it multiple times and no one replied. We waited for the cab, around 45 minutes had gone by and the cab never arrived to pick us up. We had 7 suitcases and as I said, two elders and two children. Since apparently there weren’t going to be any more trains that day we looked up how far the train station was (over 25 minutes) and were technically given no other choice but to walk (the elder of over 70 had to carry two suitcases since the little child couldn’t bare with one and barely had any force to move it, the other elder has back and knee problems and still had to go through numerous steep roads and streets carrying a suitcase, in one part I had to stop and sit in the plain street because I felt toile throwing up, but since I hadn’t eaten anything because of the unbelievable bad attention that woman gave us then there was nothing to throw up). I’m just telling you how rough it all was for us just because the lady at the reception couldn’t care less about calling us a cab or arranging the breakfast she said she would arrange (to which we had already paid for before hand. We paid 6 breakfasts just for nothing, unbelievable!). We’ll try to contact the hotel and demand a refund for this horrible experience, they should look more into their staff before hiring them, it’s incredible how one single person can cause all this just because they don’t want to do their job right. Wouldn’t recommend it to anyone, most unpleasant experience ever.

Location, location, location. I like this hotel simply because of its proximity to the St. Joseph gate, you could even see the hotel from the entrance. We actually got a view of the sanctuary entrance from our room (620). Due to its location, there are lots of nearby restaurants and souvenir shops within the vicinity. Do note that we got 10% discount coupons on some affiliated restaurants and shops. The L5 bus stop is just by the sanctuary entrance, if you need to get around the city or to the train station. The Wifi was quick and reliable. Room was clean and comfortable, with air conditioning. Oh and I love the staff, they were very pleasant and helpful. We would book this again next time we visit Lourdes.

With a stay at Hôtel Esplanade Eden in Lourdes, you'll be within a 15-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This hotel is 0.7 mi (1.2 km) from Massabielle Grotto and 0.3 mi (0.4 km) from Le Petit Lourdes.Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 127 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

Centrally located less than a kilometer from the Sanctuary/Grotto. A lift is just around the corner from the hotel which will bring straight down to the main street. There were four of us and we had two rooms -- a family room with four beds and a single room with one double bed. My granddaughter was not feeling well the next day and since our train back to Paris did not leave until late in the afternoon, we asked to extend one of the rooms and paid for the additional time. The request was received well and handled very efficiently by the people at the front desk -- I think it is the owner and her son. The rooms were clean and the bathrooms were also very spotless with good strong hot water. They served a filling and tasty buffet breakfast -- cereals, fruits, bread, cold cuts and eggs plus coffee and juices. Very good value for money. The sanctuary/grotto is a ten minute walk away. If you're attending the evening procession, the lift closes at 11:30 so try to catch to save an uphill walk to the hotel.

The hotel is very good and very comfortable and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and the room is clean and

Located in Saint-Savin, Le Viscos is in a national park, a 5-minute drive from Argelès-Gazost Thermal Baths and 6 minutes from Parc Animalier des Pyrenees. This boutique hotel is 11 mi (17.7 km) from Basilica of Our Lady of the Rosary and 9.9 mi (15.9 km) from Pyrénées National Park.Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and ski storage.You can enjoy a meal at the restaurant serving the guests of Le Viscos, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 8 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.