Anonymous User
September 5, 2023
Overall, I'm satisfied. It's close to the high-speed rail station and about a 15-minute walk across the square. It's not difficult to find for those with strong mobility. The ladies at the front desk are super nice, gentle and enthusiastic. I think the facilities in the room are sufficient for me traveling alone. The only complaint I made was that I didn’t take a shower on the first day because I took a shower at home and went directly to the high-speed train, so I didn’t find out that there was a problem with the water pipes in the room. When I wanted to take a shower the next day and discovered the problem, the security guard who repaired the water pipes clearly knew that there was a problem with the pipes in the room. He himself said that there might be a problem. It was because the pipes were clogged that the hot water was not flowing smoothly and the temperature was not high. He put the water in for five minutes and it was still not warm. If the water was warm enough for a boy to wash, he asked me to make do with it or take me to another room to take a shower. When I came back, I said this might be inconvenient. How could you go to another room to take a shower and then go back to another room wearing a bath towel? Then the security guard actually said: You just want to change to a bigger room! ...I'll go... Why would I want to change to such a big room alone? It's obvious that you didn't fix the water pipes and the hotel guests couldn't take a shower, but you turned out to be the guest looking for trouble to change to a bigger room? And this security guard’s catchphrase is: Go wherever you go. I didn’t want to quarrel or get angry with anyone outside, so I reported the situation to the front desk, and the ladies at the front desk quickly took me to another room. If the store does not strengthen training for this security guard, he will probably have a big quarrel with the hotel guests one day. Overall, this hotel is quite good. It is a good choice for a break while traveling or catching the high-speed rail.
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