Guest User
August 29, 2024
I looked at the Ramada and thought it was okay. I had a child with me at the time and booked two rooms. The room with the child had a very strong musty smell. It was a very heavy musty smell. As you can imagine, the room facilities and carpets were poor. It hasn't been cleaned for a long time. In fact, the smell is not good as soon as you enter the lobby, and there is no aroma. Well, we told the front desk that the smell in the room was too strong and we had children. Can we change it? The attitude of the front desk was not good, so we said if we don’t believe it, you can come up and smell it yourself. When the girl at the front desk came to the room, she said it was the air conditioner outlet. It smelled bad, and the look on our faces made it look like we were deliberately looking for trouble. I later agreed to move to another room, even if we were not on the same floor as my family. I also said that we basically didn’t move this room, and the girl at the front desk directly Sneered and said with a sarcastic expression and tone, we can’t sell this room! Can you sell it? There is something wrong with your room! The way you spoke with a sneer made people angry. If I had a better attitude, I would not write such a negative review. After leaving the store, the power bank was left in the room. I confirmed that it was in the room and told me where it was located. After my strong request, I searched for it several times before I found it. In addition to the front desk who cooperated with me to find a power bank, the attitude of the waiters in the breakfast room was also very good. Except for the noodle cook, the receptionist also had a stern look on his face. Where did I come from? The whole process was very, very Not pleasant! I will never stay at Ramada again!
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