Guest User
January 31, 2023
We booked this as it was advertised with Crystal Ski as a 4 star hotel. It is more like a two star hotel, with both those stars being for its location. The reception staff are rude and unwelcoming - especially to English guests. Impolite and unprepared to help - not a great first impression. The hotel is run down and communal areas (corridors, ski room, lifts) are dirty and falling apart. Room was a good size, the bathroom was the best feature. Again, room was not very clean and the sofa bed was more then overdue being replaced. Pool was cold and sad - I would just avoid it really. All in all, quite a poor standard of accommodation but a great location.