Gateways Inn

My stay at Gateways Inn was overall a pleasure, with a couple of mysteries/things I would have preferred to be different. First, the positive aspects, of which there are many: - location is amazing -- a quick ~1 block walk to downtown - best bathtub EVER! I chose the Portia room, because it had a lovely bathtub with a handheld shower. I adore baths, and didn't expect to want to take a shower, so I figured it would be perfect, and it was! Really amazing tub, filled very quickly, water was very hot, etc. - generously sized, beautifully decorated and comfortable room, with two huge windows, electric operated gas fireplace, and a smallish flat screen tv. - king sized, very comfortable bed. Not super tall, not "squishy", not hard -- just right. - My room, and the Inn in general, were both very *quiet* -- I had neighbors directly next to me, but I never heard them and they never heard me (which is good, since I'm a night owl) - a generously sized breakfast is included - the room was impeccably clean - check in and out were a breeze And then, the mysteries/things I might have wished were different: - check-in and check-out were a breeze, but other than those times and the one breakfast I attended, I never saw a staff member. It felt a bit as though I was in an AirBnB; the key card enabled access to the building (which was essentially locked all weekend after the weekend guests arrived on Friday), and to my room. At one point, I postulated how I'd deal if I lost my key card, or if they became inactive (close to proximity to a magnet, or something like that). - breakfast selections were a bit limited, and further limited for me because of dietary restrictions. When it arrived, it was *extremely* salty. I had asked for no seasoning, but said "salt is okay"; I think that may have been taken not as I had intended it. - there is no "lounge" area at all. The foyer is *gorgeous* -- large, open to the 2nd floor, with a gracious stairway. Further in to the right is the breakfast room (which I'm assuming is the restaurant when it's open for the season), and straight ahead is a bar. I visited others in town over the weekend at their Inns, and saw comfortable living room spaces with couches, games, etc. Gateways has nothing like that, which probably added to the quietness. - the room had a slightly perfumed scent, which I personally don't prefer; but it wasn't overpowering Overall, I would gladly stay at Gateways again. It was very well located for the event I was attending, my room was perfect for me, and I was able to socialize with friends in other ways.

My son recently got married at The Mount in Lenox. Our family, and much of the wedding party stayed for 4 nights at The Gateways Inn. The Gateways hosted the rehearsal dinner (50 guests) and a welcome gathering (90+ guests) the night before the wedding. We also hosted a post wedding gathering after the reception. Jeremy, the executive chef, went above and beyond to take care of our guests. Every dish he served was SO delicious!! The bar manager and his staff did an amazing job as well, delivering amazing cocktails. We felt at home the minute we stepped in the door and didn't want to leave at the end of our stay. It truly became our home away from home for the weekend. Thank you Jeremy, Michele, Kate, Mark, Dulce, Andre, Suzanne and your entire crew who worked tirelessly to make our stay so wonderful. You truly made it a memorable weekend! We look forward to seeing you again soon!

My wife and I had a wonderful stay at this historic inn. The room we stayed in was light, airy and had a bed far more comfortable than most inns. The breakfast was varied and ample and served in a well-appointed dining room. But, the surprise of the visit was the free concerts! On weekends, the adjoining restaurant has live entertainment. Even if you are not eating in the dining room, you can sit right outside in the large lobby to hear the music. On three evenings during our stay, a pianist (who had appeared at Carnegie Hall) gave three-hour, no interruption piano concerts! My wife and I thought we were in the Berkshires for the Boston Pops at Tanglewood (they were great also) and, in addition, we had Tanglewood level concerts right in our own hotel! And, the people at the inn were great – especially Mark and Liz, each of whom had multiple roles in making sure the needs of all guests were met.