Mercure Bandung City Centre Reviews
Mercure Bandung City Centre
Jl. Lengkong Besar No.8, Cikawao, Kec. Lengkong, Kota, Cikawao, Lengkong, Bandung City, West Java, 40261, IndonesiaView Hotel Details
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1 night
Mercure Bandung City Centre Guest Reviews
4.4/5
Very Good
96 review
Verified reviewsLocation4.5
Amenities4.1
Service4.5
Cleanliness4.5
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All reviews(96)
Positive reviews(94)
Reviews with photos/video(24)
Awesome stay(18)
Clean and tidy(17)
Awesome rooms(14)
Convenient location(10)
Delicious breakfast(9)
Parking difficult(8)
Friendly owner(8)
Located downtown(7)
Negative reviews(2)
Anonymous User
Classic Queen Room Non Smoking
Stayed in Oct 2024
Couples
27 review
Outstanding
Posted on Nov 10, 2024
At the location downtown, such convenience to hangout anywhere popular places of downtown Bandung! Awesome!
Nisaxiaojie
Classic Queen Room Non Smoking
Stayed in Aug 2024
Couples
17 review
Outstanding
Posted on Dec 9, 2024
Nice hotel. Clean. Breakfast have a lot of choice. Pool also nice. Location middle of town and easy access. Room clean everyday. Will come again
Wohaishixihuannio
Superior Queen Room Non Smoking
Stayed in Nov 2024
Business travelers
5 review
Outstanding
Posted on Dec 24, 2024
I have stayed in Mercure Bandung for 2days in Bandung, all the good impression for the hotel staff and great service, I will choose to stay in the same for next step, especially I lost things in hotel and Arif concierge helps lots and send back to the desired location with much more patience with the client like this. thanks all the team
Farzefreen
Classic Twin Room Non Smoking
Stayed in May 2024
Travel with friends
19 review
Outstanding
Posted on Jun 30, 2024
just for a night weekend getaway. strategic location and everythinf was fine.
SEAtraveler
Classic Twin Room Non Smoking
Stayed in Sep 2024
Business travelers
16 review
Posted on Oct 31, 2024
location is good, close to the walking street but expect traffic jam the surrounding.
hotel services is satisfying, staffs are friendly.
hotel hygiene is satisfying.
The car parking is seriously in shortage. causing inconvenient to the hotel customer.
Elevators are not enough and the speed is too slow.
All-in-all is recommended for short stay, long stay is not recommended.
Vinnie
Classic Twin Room Non Smoking
Stayed in Jul 2024
Family
1 review
Very Good
Posted on Aug 12, 2024
Breakfast was amazing
Moritz
Classic Twin Room Non Smoking
Stayed in Aug 2024
Travel with friends
1 review
Great
Posted on Sep 17, 2024
The hotel is located close to many sights in Bandung. The rooms are clean and the service very friendly.
Anonymous User
Classic Queen Room Non Smoking
Stayed in Feb 2024
Family
2 review
Amazing
Posted on Mar 12, 2024
The place is clean and comfortable but sometimes you can hear the sound of hair dryer and water from the next room
Response from Property: Dear Guest, Thank you very much for your rating and review of us. We are delighted to hear that you enjoyed your stay with us. We will keep providing the best service and product to ensure our guests experience their best moment while staying here. We look forward to welcoming you again on your next visit to Bandung. Feel welcome. Best regards, Velda KalaloGeneral Manager
Hermawan Lim
Classic Queen Room Non Smoking
Stayed in Jan 2024
Family
15 review
Outstanding
Posted on Feb 27, 2024
Great service from the hotel staff and suprise for my birthday wife when we breakfast. It is wonderful experience for my family
Response from Property: Dear Guest, Thank you very much for your rating and review of us. We are delighted to hear that you enjoyed your stay with us. We will keep providing the best service and product to ensure our guests experience their best moment while staying here. We look forward to welcoming you again on your next visit to Bandung. Feel welcome. Best regards, Velda KalaloGeneral Manager
xilo
Classic Twin Room Non Smoking
Stayed in Mar 2024
Business travelers
18 review
Posted on May 1, 2024
The worst hotel, so dirty and the staff were so lazy
Response from Property: Dear Xixixixi, Thank you for your rating and review of us. We do apologize for the inconvenience during your stay, especially the cleanliness issue. We will do better maintenance to ensure our guest experience only the best while staying here because our guests deserve to enjoy the best service and facilities. Once again thank you for your input. We look forward to welcoming you again on your next visit to Bandung. Feel welcome. Best regards, Velda Kalalo General Manager
SoonChye
Privilege Queen Room With Balcony Non Smoking
Stayed in Jun 2024
Business travelers
5 review
Very Good
Posted on Jul 27, 2024
A nice hotel to stay in Bandung. Breakfast is very good and many different kinds of food to choose from.
I am planning to go back to this hotel in Aug.
Guest User
Classic Twin Room Non Smoking
Stayed in Mar 2024
Family
3 review
Posted on Jun 28, 2024
nice hotel, location in city of bandung.
Kimberley
Classic Twin Room Non Smoking
Stayed in Aug 2024
Couples
27 review
Amazing
Posted on Sep 17, 2024
Overall room was great. Facilities needs better upkeep and Maintenance.
Guest User
Classic Twin Room Non Smoking
Stayed in Mar 2024
Travel with friends
1 review
Very Good
Posted on Apr 30, 2024
Located w alot of food places and cafes around. Hygiene wise our bedsheets had stain and smell of cigarettes. Room was relatively ok to stay in. Staff were pleasant and helpful
Response from Property: Dear Guest, Thank you very much for your rating and review of us. We are delighted to hear that you enjoyed your stay with us. We will keep providing the best service and product to ensure our guests experience their best moment while staying here. We look forward to welcoming you again on your next visit to Bandung. Feel welcome. Best regards, Velda Kalalo General Manager
anuarkhairul
Privilege Queen Room With Balcony Non Smoking
Stayed in Nov 2023
Family
1 review
Great
Posted on Dec 10, 2023
Very satisfying with the services provided. Will definitely come again
Response from Property: Dear Anuarkhairul, Thank you very much for your rating and review of us. We are delighted to hear that you enjoyed your stay with us. We will keep providing the best service and product to ensure our guests experience their best moment while staying here. We look forward to welcoming you again on your next visit to Bandung. Feel welcome. Best regards, Velda KalaloGeneral Manager