Verified traveler
August 16, 2022
The host asks to call 24 hours before arrival to confirm and organize the arrival but they do not answer. Apparently the number given would not even correspond to a number on the island of Tanna according to the Port Vila Tourist Office. So I wanted to cancel my reservation but suddenly with the delay, 50% cancellation fee. I had to find emergency accommodation. On the spot, no hotel at the place indicated on the map, and the village quoted in the announcement is almost on the other side of the island. So on one side it's Lenakel and on the other side it's Loanengo Village! Too many inconsistencies to be real!
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