Guest User
October 4, 2021
A hotel with more than 600 yuan can only be regarded as a hotel with a few dozen yuan. It is very old and has poor hygiene. The real thing is really different. It made me itchy all over. I booked a double room with a view online and got it when I arrived at the store. It was an ordinary standard room and it did not have a balcony with a view as shown in the picture. When I asked the guy at the front desk, he actually said that there was no room with a view, so he upgraded me to a standard room with a view for free. He said it was like I was getting a bargain. Then I immediately checked the price and found the standard room with a view. The room is obviously hundreds of yuan cheaper than the standard room with a view, and yet it is said to be an upgrade? Upgraded to a cheaper one? Then I asked for a room change and the guy at the front desk said that if there was no room to change, you would have to stay. This was really tough! Finally, I showed him the difference in price between the two rooms, and he said that paying you 130 yuan is a mistake in our work. He also said that I can't do anything. My authority only has 130 yuan, do you understand what I mean? ? ? ? I said you don’t have a person in charge, but he said I am the person in charge and that’s how I do things? He told me over and over again, do you understand? Do you understand what I mean? I said I couldn’t accept it and he said, then you can complain and this is the only way we can handle it? ? It seemed like I had made a mistake. In the end, I was in a dilemma. I strongly demanded a 200 refund. I made several phone calls and it took a long time before I agreed. The experience was really bad. The soap inside was moldy, the hangers were rusty, and the dryer was also charged on the bed. I hurried away early the next morning. I would rather travel around the scenic spot with my suitcase. I should be very careful when choosing this hotel. This review is true. The only good thing about this hotel is that the lady at the front desk was very helpful and patient with my luggage.
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