Anonymous User
April 4, 2024
We told the store owner early that they would come out to pick us up, as we had suitcases. We made several phone calls and waited for a long time before they came down. They told us to walk along the road first, but we couldn't find them. We went down a long way, and then pushed the suitcases up the hill, but they didn't come to pick us up, and just waited at the intersection. We arrived at night, and the path was unlit and very dark. My dad even fell. I don't understand why there are so many good reviews. After climbing more than 100 steps, we had to go up to the 2nd floor to get to the front desk, and then to the 4th floor. The room was completely unfriendly to the elderly, and when we got to the front desk, the front desk didn't help us carry our luggage to the room. I rarely write bad reviews, but this was too bad. When we entered the room, the TV was still broken, so we called the store owner, and they asked someone to come and deal with it. It took them a long time but it didn't fix it. After we fell asleep, they knocked on the door loudly and asked if we wanted it fixed. There's really nothing good about this store in Miao Village, especially one for the elderly.
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