Ratu Hotel & Resort Reviews

This is the second time I've stayed here, the first was that the room had a leaking ceiling, so I contacted the staff and immediately changed the room. For the second time there was no problem, only the wifi was slow, coincidentally there was work in the middle of the night, luckily there was a data package, coincidentally breakfast was accompanied by Oyen, thank you

Great service, clean rooms

never mind. TV and lights were broken. why not take care of it and check it periodically. Some consumers are forced to be busy fixing TVs and lights. The electric kettle suddenly opened itself. it's just a bit scary. but never mind what else can I do? so I'm sorry

The room is clean and spacious, thank you, I hope you can check in again

very well