Red Tower Hotel

Beautiful hotel with breathtaking views. the rooms were well decorated and very clean and well presented. pool are was spacious and comfituble with ample loungers The staff were brilliant and went above and beyond to make our stay as perfect as possible. im british so there has to be a moan, the returant was only open for breakfast which was mediocre at best and the bar was not open for any time during our stay, however we were just out of season so we didnt expect the full amenties. Beware the taxis and buses are very hit and miss with times and availbility but the lovely lady on reception will help you.

Starting with the positives, the hotel has incredible views. The staff are hardworking, attentive and kind. Each day our room was freshened up and new towels provided which was great. There was always sun beds available by the pool despite the hotel being fully booked. I liked the location but would definitely recommend a car to get about. Sadly it was apparent to me that the management is very poor. The staff were trying their best to provide a service with very little resources. At breakfast time there was a few occasions where they ran out of coffee and other essentials. The bar was very rarely open during my stay. I was told it was closed due to lack of staff. I am not surprised they are lacking staff considering I heard how they were being spoken too by the blonde manager. On the few occasions I saw the manager, I witnessed her being quite rude to her staff, which shocked me as they were the ones working hard and holding the hotel up. The staff were great, helpful and going above and beyond their role. It seemed they did not sleep as whenever I was up, they were up also. It’s such a shame to hear how their manager speaks to them. The facilities were lacking. Our bathroom was in need of an update and was very impractical, constantly soaking wet from the shower. The swimming pool was dirty around the edge and the grating was mouldy. There was no jacuzzi as advertised. The hotel is situated up a steep hill, which was difficult to drive up as I am not used to it. Once up there, the parking situation is not ideal as there it little room to manoeuvre the tight spaces. I hope that the manager of this hotel can improve her establishment and the way she treats her staff for there is huge potential.