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Best Western Plus Milford Hotel
4.1/557 Reviews
I was staying overnight on the way up to Scotland and also meeting with friends. I wasn't too sure what to expect to be honest. When I arrived and went to reception it was a friendly greeting and they couldn't have been any more pleasant and welcoming. This was enhanced by the cleanliness of the room. The bed was comfortable and I had a good nights sleep. Went down to the bar and again was given a very nice welcome and even when I asked for a pint of coke and blackcurrant they just did it and the lady behind the bar was going to try it herself. Will definitely use again.
Holiday Inn Express Leeds - East
3.8/54 Reviews
We booked a stay to visit family in the area. No air con in rooms (booking.com seem to confirm it has). Window was very difficult to open and shut though. We had a family room but no room to swing a cat with 3 of us in there and the sofa bed out- so if you want to use the chair or desk, tough! Bathroom was grubby, needs an overhaul, mouldy and cheap plastic toilet seat. Breakfast was hilarious- not. Continental - if you can call it that - was a squashed mini muffin, an apple, orange and a cereal bar. Coffee machine was out of milk so I asked if it could be fixed, and received a response like I’d asked them to give me a limb or something. Also only got breakfast option was a sausage or bacon sandwich. Bacon was all dried up and clearly had been sat there hours. Husbands sandwich was made with the crust of the bread. Absolutely awful, customer service atrocious.
Britannia Hotel Leeds
2.8/513 Reviews
Not sure where to start. Back in September 2021 I booked a room for the SlamDunk Festival in June 2022. The room was £45 and having stayed here before I knew the location was close to the venue, albeit the hotel itself was dated & not the best. A few weeks ago they contacted me to say that the room was 'no longer available', despite the fact I booked it 7 months ago. They offered to move me to another hotel 45 minutes away on the other side of Leeds! I asked why the room was no longer available and they told me they were closed that day. I have since discovered that this is NOT the case. I asked someone to come back to me with a better solution. A month has gone by and I've heard nothing. I have since sent an email explaining my concerns and asking for a response, it's been nearly two weeks and I've heard nothing. I've messaged them again and nothing. My booking is a month away and I have no idea whether my booking stands. This trip was primarily for my 7 year old daughter who was looking forward to her first festival experience seeing her favorite band! Not going would have been heartbreaking for her, fortunately I've booked another hotel as a reserve, but at a FAR higher cost. I've done some research and what's concerning is the fact that this seems to have happened to a number of people. What's more concerning is that this seems to happen to people every year this festival is on, irrespective of the date. It's clear what is happening here. They are telling people who booked early for a cheap price that the room is no longer available so they can resell at a higher price due to supply and demand. It's utterly DISGUSTING! What's worse is the fact that I have raised my concerns direct to Britannia Hotels and no one has bothered to come back to me. With regards to the hotel and service, all I can say is that it's extremely dated and the service is poor (It took nearly an hour to check in last time I stayed here). I knew full well this was the case when I booked it but for the price it was worth it as it's close to the venue and easy to get to from the motorway. Something needs to be done but I suspect I won't hear from anyone from Britannia Hotels between now and June. I will be pursuing a complaint and I will be speaking with Citezens Advice because the behavior of the people running this hotel is nothing short of appalling.
Ramada by Wyndham Leeds East
4.2/574 Reviews
The hotel is located on a motorway services which is handy as it has a food court next door with lots of different food options. It is just under 4 miles from the centre of Leeds; about 10-15 minutes by car. The look of the hotel is modern with a nice feel to it. They have a restaurant on site (which we didn't eat in) and an essentials/snack stand which is good for any forgotten bits or late night snacks. The hotel isn't very big with just 1 floor of rooms and this is accessible by lift or stairs. The room we had was a standard room and, for 1 night, it was perfect for us! There was everything you could need including a hairdryer, iron and ironing board, a safe and extra pillows. The bathroom also had hand-wash and body wash. Nice view over the rear garden/children's play area with fantastic blackout curtains! Decent TV with free view channels. Tea and coffee making facilities and loads of plug sockets including some next to the beds ...win win!! A little more attention to detail regarding cleaning as there was a fair amount of dust on the top of the mirror and some marks next to the sink in the bathroom. A great little addition would be restaurant/bar food and drink options and times in the room to look over when you arrive!
Oulton Hall Hotel, Spa & Golf Resort
4.1/5104 Reviews
My friend and I booked an afternoon tea for ourselves and our 6 year old daughters. What an experience it was... the girls were treated like princesses. The service was fantastic, and the staff were so good with the girls, even offering them an ice cream at the end! The food was beautifully presented and tasted incredible. A great variety. The scones were spot on, and the girls were so excited with the cakes. Youssef was fantastic and attended to all our needs, we told him on the way out it was the best afternoon tea we have ever had. I can't recommend this place enough,.. beautiful surroundings, gorgeous food and a wonderful experience for us and the girls.
Wakefield Limes Lodge
3.9/569 Reviews
We stayed for two nights, but it was not an experience we will be repeating. The room had been renovated recently, by the look of it - it was well decorated with a nice carpet, although that had stains in several places. The beds were comfortable, but the room was very hot even with the heating off (in February). We couldn't open the window to help, though, as it is only about 20 meters from the M62. The bathroom had also been refurbed, but there was a patch in the ceiling where water had leaked through, leaving a big brown patch and some missing plaster. There was black mould in the shower cubicle - particularly in the corner, but also on the grouting where it had obviously not been cleaned properly. There was no working extractor fan - the vent was full of cobwebs, so it had not been working for some time. We arrived a few minutes early, but couldn't check in until reception opened at 3pm - it closed again at 6. We went to our room, to find that there was only one tiny (2cm high) bottle of shower gel in the bathroom, and no hand soap at all, so went to reception to ask. We were given two sachets of gel, and a small bar of soap. We enquired about breakfast (the website stated it was included) - and were told they didn't really do breakfast, but could provide a tray with pastries etc if we wanted it. We said we did, then left. On returning later that night, we found a tray containing milk, two portions of cornflakes, two wrapped, stale, croissants and two crumpets (there was nothing to heat them with). The second night, there was no breakfast left for us. When we arrived back, the room had been 'serviced'. The beds had been made and the bin emptied, but the bathroom was untouched (bin not emptied, no more shower gel). The dirty cups and glasses were left from breakfast. Reception was closed, and we didn't see anyone before we left the following morning to complain to. Looking around, we could have had a room in a Ramada nearby for a lot less - we wish we had.

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