Guest User
August 18, 2023
I visited the Riverside pub in Lechlade with family and for the last time! The food was not great but worse yet the service we recieved was extremly poor. The girl behind the bar (Jade) in particular was rude, unhelpful and unwelcoming throughout our visit. I ordered a chicken and bacon salad and was very disappointed with what was brought out, it was mostly a plate of lettuce leaves - and not a great one at that with some parts wilting - but also there was a very sparce amount of pepper and one tiny slither of red onion that I would even question what the point to putting it on the 'salad' was. When she brought over an additional bread roll as part of a family members meal I said to her the salad wasn't great and she rolled her eyes and just as quick she took the plate and walked away. There was not once an attempt to ask what was wrong with the salad. I was quite shocked at how rudely she has dealt with the situation and thought maybe she would come back or send a manager over but she did not so I sat with family whilst they all ate their food around me. Upon leaving we spoke with a man ( Gareth) who looked to be in charge as he was wearing a shirt, and his people skills were really not any better, he simply stood there and said he sells 60+ salads a week and that I'm the only one with a problem and whilst turning to leave I recieved a sarcastic smile from Jade and could hear her giggling as we left - I honestly believe that my 6 year old has better manners than the staff I encountered today. I would not recommend the so called salads that they produce her and I would definelty not recommend the service!