4 Balconi Rooms-Boutique B&B

Very satisfied with my stay in the Balconi residence. The room is very large with a beautiful view of the streets of Lecce. It was very quiet, and I spent a pleasant evening, I recommend

I stayed at this B&B during a weekend when we were in Lecce looking for a small apartment for my son. The receptionist, very kind, gave us all the information possible, with extreme courtesy. It is right in the center. Very comfortable and very clean and accurate. We have been there several times because having found ourselves well we have always booked with them. Perfect quality-price ratio

This establishment is to be avoided at all costs. We went through a local travel agency who booked us 3 nights there. Nearby there are extremely noisy bars and all night long drunk people scream and fight. To make matters worse an adjoining building is under construction and they start at 6:30 am ... So you sleep between 2 and 3 hours per night The management makes no effort and refers you to their incompetence The final touch is the breakfast consisting of a coffee, a small cake and a rusk TO BE AVOIDED AT ALL COSTS

English: My partner and I stayed from 30 Dec to 3 Jan in the Fico room for 1 day and the Rosa apartment for 3 days. Positive aspects: rooms in an apartment in an elegant building in the historic center and an apartment just outside the restricted traffic area, easy to find parking in the area even on white lines with a little patience. Negative aspects: the photos are approximate, detailed and do not give a complete view of the rooms. Cleanliness could be improved. Supermarket breakfast with biscuits and packaged jams in the room. The iron sink was chipped and rusty inside. Noise under the balcony until 3 am due to the room below and for this reason, without arguing, we asked if it was possible to move to the apartment. We were told yes, with a discount on breakfast, since we would not have used it, but not the difference in the initial price of the rates, that is, 10 euros per day. We accepted. The apartment is lacking many basic things (tablecloth, napkins, oil and salt, wooden spoons for cooking) broken air conditioning in the bedroom and the radiator, only the one in the bedroom did not turn on. Our phone calls were answered via WhatsApp (never saw the staff) and all requests for support, and here comes the real sore point, the answers have always been evasive, late, vague: "we will do everything we can to see if they are available" "the physical reception is only during the day" "we do not provide that material because of covid" "we do not provide that material" We let everything go, but on the broken air conditioner, on December 31st, the tones on the phone became heated, especially when faced with the answer that "the radiators are turned on from 7:30 pm for energy saving reasons" and then, after hours of waiting, bouncing between employee and owner and blue ticks without an answer, discovering that the valve had to be turned, as if we should have known, while in the one in the kitchen it was already turned... oh well. We accepted the owner's apologies and the invitation to a meeting in person. Invitation vanished, replaced by another invitation, the day before leaving, again via whatsapp, again from the employee, if it was convenient for us, to pay via online bank transfer confirming the entire (!) amount agreed upon. Lastly, no receipt was issued. The potential is there, but there is also much, much to improve.

Prenotato su un portale dove le foto sembravano descrivere un bel posticino, pulito e curato. Quando siamo arrivati, man mano che salivamo nell’ edificio e ci avvicinavamo alla nostra camera le buone speranze piano piano diminuivano. Arrivati in camera è iniziato l’incubo. Porte sporche mai pulite, ditate e altro ben visibili, soprattutto in quella del bagno. Pavimento del bagno sporco, piatto doccia con presenza di capelli e aeratore ( il bagno era cieco) senza coperchio e da dove traspariva tutta la polvere accumulata. Letti di ferro peggio dell’ospedale, capelli sulle lenzuola e lenzuola rammendate. Questo è solo l’inizio. Dalle 23.00 si iniziano a sentire urla e ragazzi vociferare per tutta la notte fino a tarda notte giù in strada. Ma non è una semplice confusione che ci si può aspettare. Essendo gli infissi vecchissimi, i vetri sottilissimi sembra di avere quelle persone in camera. Non siamo riusciti a dormire, nostro figlio era impaurito e non trovava sonno. Botti in strada e dopo le 4:00 quando quasi era calato il silenzio, scoppia una rissa che si protrae per almeno 30 minuti. Urla e parolacce. Una notte da incubo. Un posto così non dovrebbe neanche star aperto. E comunque è definito un luogo” sostenibile “, si, tutto tranne il conto!per non parlare della sala comune che è nel pianerottolo opposto, quindi per fare colazione devi uscire al freddo e andare nell’altro appartamento. Da matti! Sconsiglio soprattutto per le famiglie e le persone che amano l’igiene. Abbiamo prenotato da un altra parte e la mattina successiva siamo scappati perdendo il 50% del totale ma non era vivibile un attimo di più.

Ho soggiornato in un bellissimo palazzo nel centro storico di Lecce, a pochi passi dalla piazza principale della città. Sono stata davvero bene: colazione di qualità, letto comodissimo, stanze pulite e comode. Ho chiesto consigli per i migliori posti dove mangiare e sono stata consigliata benissimo.