Hôtel Mercure le Mans Centre

Room furnishing is run down. Carpeted floor feels dirty. Bath Towel is thin and washed.

A beautiful 'belle epoque' hotel sadly let down by its bedrooms and a strangely industrial restaurant. My room was old, lacking amenities (power sockets, safety accessories such as a non slip mat for the shower, only one chair in a double room and no desk light) and was in need of serious renovation. The lift did not operate correctly from our floor (apparently due to a missing part!). The restaurant named 'Shalimar' I assume after the 16th Century Shalamar Gardens in Lahore, renowned for their beauty, is a dark and depressing place with a steam punk industrial theme - so a bit of a mismatch there - however the food served was good. This beautiful 'grande dame' of a hotel deserves better and is certainly ready for a thoughtful refurbishment.

Really tired hotel and not really what I’d expect of the Mercure brand. Everything about the Hotel was run down. Very few staff were available on our visit and bar was closed early when we fancied a night cap. Such a shame but much better options in Le Mans.

The staff was amazing, I will say that. The hotel itself, however, needs to be gutted and renovated. The entire place is musty, and our room was so old no amount of cleaning would have helped it. The carpet was old and stained, the bathroom had a slight smell of urine. We had picked the hotel because of its location and the fact it had a gym, but given how old and consequently unhygienic the place was I didn’t even try the gym. Avoid if at all possible.

From the look of it you would think this was one of those 'fin de siecle' Hotel Continentals but it is actually a former insurance headquarters! Despite that it does have the feel of that sort of place. Excellent reception staff, comfortable rooms, an excellent if expensive breakfast and a choice of secure open or covered car parking. About a five minute walk up hill to the main square and a few minutes further to the pedestrian streets.