ibis le Mans Centre Gare Nord 3 stars

Booked this hotel on 12th may 2024 for next years le mans 24 hour race 1 room, 2 single beds, breakfast, no problems booking everything went through, reasonable price too. Got an e mail on 21st june saying booking had been cancelled , no reason given, I e- mailed alcor who seem to do ibis,s bookings, they got in touch with the hotel who came up with a blatent lie saying bookings wernt on the system. Both myself and alcor have emailed the hotel but arnt getting a reply..... Now I know rightly what this lot are up to as the 24 hour race wasnt actually confirmed til last week....clearly this hotel has given no thought to peoples travel plans and how these will then go pear shaped... The air was initally blue but I now calmed now and we,ve got a nice wee air b and b.. I notice that a manager from the hotel normally responds to bad reviews, well dont bother Sir as we will call in next June and you can explain yourself in person!!! and you can weasel your way out of it. ps i,ll update next june of his /her response

Allocated room 502 which had a dirty stained carpet. Reception changed room to 510 which was not much better with chipped furniture and dusty. At breakfast the staff failed to acknowledge the guests and some mornings either no plates or cutlery were available. No tongs were provided and food from the buffet had to be taken by folk. A moldy peach was in the fruit basket for at least two days. When checking out I made Reception aware of the above comments advising that I had never come across such poor standards before in an IBIS hotel. I made my email address available to the hotel should the management want any further details but to date I've heard nothing from them.

Good "overnight" hotel. Breakfast was most acceptable, evening meal was somewhat lacking..Parking is is available on site, places are very limited, so bookingin advance is advised. There is however public parking across the street, how secure it is I can not say.

I booked a room 3 months ago through *********** for June 29, 5 nights.. I read elsewhere that one should check reservations made through *********** as they might not exist. Two weeks ago, I emailed the hotel and sure enough, I was told that I had no reservation because of "payment refused." *********** still showed "Confirmed" and when I phoned, the agent had no explanation except that this sometimes happens. She cancelled the non-existent reservation. .Hotel was now fully booked. What a disaster this would have been as it's the weekend of Le Mans Classic. Fortunately I was able to secure lodging directly at another hotel.