Hampton by Hilton Hotels in Lawrenceville

The room was nice clean, the location of the hotel is perfect since it is quiet but still accessible to what Lawrenceville has to offer. The price of stay was very reasonable. Additionally, La’Toya was really sweet when checking me in, she provided great service!

Stayed two nights for a business conference nearby. Called to see if I could check in early to attend a virtual part of the conference from the hotel room - Star was so helpful and kind! She went above and beyond to make sure that a room would be ready for me in time for the virtual meeting. She called me back even before the time she said a room may be ready, and I was able to check in early with time to spare before attending the meeting! Star even offered to help me take my things from the car to the room (though I declined her assistance because I'm used to doing everything myself LOL). Star was very knowledgeable about the amenities and the activities near the hotel - she checked on me several times while I was there - it made all the difference! There was another large group staying at the hotel - two buses - and so it was a little noisy on my last night - most were teens, I think - but nothing outrageous (I did not complain, just mentioned it at checkout as I heard several others from our group had (worse) experiences with the large group). The rooms and hotel grounds were exceptionally clean and I saw staff cleaning almost constantly. Included breakfast was pretty good and just about something for everyone - yogurt, grits, breakfast bars (granola, Nutrigrain), muffins, bagels, toast, donuts, pancakes, sausage/Canadian bacon, eggs/omelets/frittatas, cereals, fresh fruits, milk, juices, oatmeal, coffee, hot chocolate. Coffee and hot chocolate available in the lobby 24-7 - complimentary. Ice machine with buckets and extra cups on the main floor near elevators. Pool table in lobby. Cubbies to work in lobby with USB ports. Nice outside area to socialize, relax, or smoke (if you're a smoker). Shampoo, conditioner, and body wash dispensers in shower, along with hand soap and lotion dispensers in bathroom - not the most expensive, but not the cheapest, either - I used them and appreciated that I did not have to pack extra stuff for a short business trip! No microwave in room, but one in lobby for everyone to use. Small fridge in room. Iron and ironing board in room. Laundry available (did not use). Climate control easy to use and worked well. No complaints about this trip/hotel/staff at all!

I selected this hotel for its location primarily and I like modern efficient hotel rooms. It was perfectly situated for a business meeting the next morning and an LA Fitness within 5 minute of the hotel. Many good dining options within a short distance was also a plus. The hotel itself is undergoing some construction on the main level, but did not affect my stay, My room was an adequate mid level hotel, basic & minimal furnishings, the high ceiling was a plus and made the room feel more spacious. What limits the review on the hotel is the bed was so so in terms of comfort and the position of the heater/air conditioner unit was basically right at the end of the bed and it was blowing cold air right in my face the whole night. Felt like a car vent turned up. I woke up many times and did not have a peaceful sleep. Not sure if other rooms have the same positioning of the AC unit, but not sure the next time I will stay at an Aloft. I do like the modern property, but my stay was below average.

Throughout our stay and encounters with your evening front desk staff, I strongly believe that they can use additional training. Not as professional as you would expect from that position. We were part of a large party which should have been all on the same floor. We were not accommodated as originally requested when booked several months ago. Also, my family and I were locked out of our room for almost an hour due to the battery of the door lock being out! What in the world - how does that even happen! Thank God we did not have an emergency. We missed grabbing dinner because everything around the resort was closed by the time we were able to get inside our room to grab our wallet. While we were sitting in the lobby waiting for maintenance to arrive and open our door, we were not even offered a drink or a snack. I even mentioned that we missed having dinner because everything had closed and we were really tired and hungry. There was no sense of urgency from your staff!

My family and I arrived at the Country Inn and Suites in Lawrenceville Ga for a two night stay Feb 4-6. around 3pm. Upon check in we were told we could not check in because the credit card machine was down. I was told to come back in an hour or pay with cash. The problem with that is we just drove 7 hours and were trying to get to a funeral. We didn’t have an hour. We needed to get ready. I explained this to the woman at the front desk and her response was, either pay cash or go to another hotel. She even suggested a Hampton Inn up the street. She started to get an attitude. I booked this reservation on the website, my credit card information was on there, so I honestly didn’t see what the problem was. I then proceeded to call customer service and got someone named Jay. Jay called the hotel and was told the same thing, so he said there was nothing he could do. Customer Service could do nothing? What I don’t understand is if you know you have people coming in with a reservation, why no courtesy call to tell us we needed cash or given us time to book a reservation somewhere else? This was a very difficult trip to make, as I mentioned we were there for the funeral of a dear friend. I started to cry, it was embarrassing. No one tried to help. They just wanted us gone. Needless to say we ended up staying two nights at the competing Marriott Fairfield Inn and Suites. Thankfully they had the same King Suite we had originally booked with Country Inn.

My family travelled to Georgia to spend Thanksgiving with my sister who lives there since this was our first Thanksgiving without our Mother who passed away in December 2021. The hotel was very clean and comfortable. Latanya at the front desk was very pleasant and helpful. Shawn, the assistant general manager, blamed us for the hotel mixing up our rooms but later apologized and asked what he could do to accommodate us for our inconvenience. Wanda, the general manager, gave me her card and said I could call her if I had any other concerns. When I called to ask her when the funds that were wrongfully charged to my credit card by the hotel would be reversed, she stated that I would just have to wait. In my opinion she was very rude and unprofessional. She never apologized for how she spoke to me even though she told the corporate office that she would call me directly. Due to this blatant disrespect by the general manager of the hotel, I have no intentions of staying there again.

It's all good.

The Homewood Suites by Hilton Lawrenceville Duluth is designed with all the comfort and convenience of home in mind. Each hotel suite is beautifully decorated and features a fully-equipped kitchen with separate living, dining, and sleeping areas. The comfortable lodge setting is the perfect place to enjoy our daily complimentary Suite Start hot breakfast and Welcome Home reception with hosted beer, wine, soft drinks, and hors d'oeuvres served Monday through Thursday. For your convenience, there is a fitness room, cyber media & business center, Suite Shop and guest laundry facility open 24 hours a day.The Homewood Suites by Hilton hotel is located northeast of Atlanta, Georgia in the heart of Gwinnett County and is across the street from Sugarloaf Mills Mall, a variety of restaurants, grocery stores and entertainment including Dave & Busters, movie theaters and Medieval Times Dinner Theater. Infinite Energy Center is just one mile from our hotel. Located just off I-85 and Sugarloaf Parkway, the hotel is easily accessible to major freeways and access routes.Whether you are traveling for business or pleasure, the Homewood Suites by Hilton hotel in Lawrenceville, Georgia can provide the perfect second home.