Château D’Ouchy Reviews

Unless it's too expensive, I stay here every time I come to Lausanne. I'm used to it.

The room is too small, but the location of the hotel is okay.

城堡般的酒店，服務也很好，值得選擇

The property is lovely, however the upgraded room was not. It was small, crowded and poorly lighted. Only 2 small led lights in bath, one over tub and one over sink. Putting on makeup was almost impossible.Shower was in tub with very high sides. Husband 6’2” and had a hard time getting out of tub. Duvet was folded very weirdly and bed was hard and uncomfortable. We were charged extra 50 CHF in order to check in early, not worth 1 CHF.

Quite disappointed in the attitude of staff. This is an expensive hotel. We had spent 5 hours in Switzerland when we found out our house was flooded and had to return as my elderly mother was there alone. Understand that the hotel was non refundable but we asked if they would provide breakfast in the morning so we could quickly get to the airport and they refused. Would a coffee and croissant have hurt them that much when they had a room they could resell for 2 nights or at the least not turnover. They might have been right in terms of the contract but did they do the right thing? Absolutley not.

The hotel was incredible. If you are visiting Switzerland and want to be right on lake Geneva, this is a great location. The city metro is directly across the street and the hotel provides a transport card. Highly recommend.

Really nice hotel, good quality of food, service very efficiently , personal súper profesional. Have stay before c will continue staying. Beautiful view infront of the lake.. for romantic or family stay.

I really enjoyed my stay here. It was convenient to explore many area around Lake Geneva. The room was beautiful as were all the common space in the hotel. The staff was outstanding. The breakfast option was too expensive so we grabbed breakfast offsite. My only issue with the room was the shower. We couldn’t figure out how to avoid getting water all over the floor.

Our stay in this historic hotel was wonderful. We booked a superior room with a lake view since we were only staying one night and decided to splurge! We arrived at the hotel before check in time and were delighted to get upgraded to a larger room with the lake view. This was the largest and nicest room that I’ve stayed in anywhere. The room had separate bathroom (toilet and sink) and bathing room (large bath tub / separate shower stall). Bathrobes were provided along with plenty of towels. All the fixtures were high quality and in perfect condition. All beverages in the fridge were complimentary. The beds were very comfortable. A word about Lausanne, the last city that I selected for our Swiss vacation. It is a beautiful small city with a spectacular cathedral. I greatly enjoyed experiencing the city’s culture and diversity. I hope to return to Lausanne and would definitely stay at Chateau D’Ouchy again.

Overall we really enjoyed our stay, however the design of the shower is terrible. It is impossible to take a shower without water getting everywhere in the entire bathroom. No curtain, one quasi glass panel that did next to nothing to stop the slash of water exiting the shower. That is literally the only complaint we have, otherwise it is a lovely place. The staff was wonderful, our massages were great. And we love the area.

First of all we were upgraded to a great room the only night we intended to stay in Lausanne and loved hotel and area so much we booked the same room for 2 more nights! Wonderful experience for us on the back end of a 3-week trip to Europe.

The property's historical significance was evident, creating a captivating atmosphere. The staff members were friendly and accommodating, ensuring that our experience was delightful. We appreciated their assistance in finding a great restaurant and their insightful recommendations for exploring the city. They also provided us with a complimentary travel ticket for the town, making our sightseeing very nice and easy.

Staying here was one of our best experiences in Switzerland. Ouchy is a quiet, cultural, historic hub and staying in the Chateau is the perfect place to enjoy it. Lake views and a beautiful peaceful property plus helpful staff made this a wonderful visit. Would definitely stay again… this time for longer!

Beautiful and centric location. First class facility and comfort. 99% of staff were very professional. * Only mishap was when we tried to get a drink from the bar after 11pm. Had to beg to serve us, which in the end they did (albeit reluctantly)