The Florance

The Florance is a beautiful character two storey guesthouse set in manicured gardens and close to great restaurants and the ideallic Cataract Gorge. We had an amazing stay in a very spacious well appointed room. The place was spotless and the bed very comfortable. Our host Kate was brilliant - very welcoming and generous with her time to tell of all Launceston’s attractions and hidden gems. The staff were also really lovely. There is also a beautiful conservatory where you can chill out and read a book and relax. Breakfast was first class with freshly squeezed orange juice, granola with yoghurt or milk, tea, coffee and eggs, with toast avocado and tomatoes - a nice healthy start to the day. We loved our stay at The Florance - highly recommended!

We’d booked the Florence as part of a long awaited holiday from the UK, but had our flight from Sydney to Tasmania cancelled at 6.00am the morning we were travelling and already at the airport with no alternatives for travel that day. We called at 6.30am to explain the position but we’re told very curtly that reception didn’t open until 9.00am and to send a message or email. Understanding that we were out side the standard cancellation period of 7 days, we wanted to explain the situation rather than message/email so waited until later in the morning. There was no leeway despite the circumstances except an alternative date or a credit, both unlikely to be used as we’re UK based, and no compromise as we’d used ***********. It was suggested we claim on our travel insurance (amount would be net of the excess) or from the airline. The reason a exception could not be made was that ‘we’re on an island and a small business who’s been effected by Covid’. Covid effected everyone and was ages ago so the only result here is the hotel gets to possibly rebook the room and we are left out of pocket for no reason of ours and fighting it out with the airline. If this hotel is trying to ‘recover’ they need to be more accommodating of special circumstances! Be aware!!

The Florance is extremely well located, stylishly decorated and very comfortable. Breakfast is included and was delicious. Staff were friendly and gave helpful sightseeing tips. We will definitely go back and thoroughly recommend this small boutique hotel.

What a great find this was - thanks to Trip Advisor. It fully lived up to expectations. Although our room was overlooking one the the main roads into Launceston, it was very quiet both day and night. The CBD and the majority of its restaurants were no more than 2 blocks away, with plenty of choice. A perfect place to stay if in Launceston.

The Florance of Launceston is a fantastic accommodation in the heart of Launceston opposite City park… The Owners & staff need to be congratulated on their customer service… It is also fantastic to meet other travellers in the conservatory.. Beautiful building and so clean It is a hidden gem .. so travellers do yourself a favour and experience the way accommodation used to be…👌☺️ Thank you Kate & Staff it has been a pleasure staying at ‘The Florance’