yuki$
December 29, 2024
It was my first time staying at Renaissance, a pure hotel, clean and comfortable, with Starbucks, Bar, restaurant, and Ups store. The facilities are very complete, every staff is very enthusiastic and responsible, especially Anna, who is very responsible. Many people lined up to check in and out in the morning. I booked the hotel through a third-party app, and there was a problem with our third-party payment when I checked out. Anna patiently helped us communicate with the third party, and took care of other customers while waiting for the third-party call. She was very efficient and solved our problem with Anna's patience and careful help. I will patronize again next time💗
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