Caesars Hotels in Las Vegas

It’s a beautiful hotel with about 98 rooms per floor. Room is spacious and bed is comfortable. The external view of the hotel is very beautiful so is the lobby. Lobby looks like another city. However for such a high class hotel, it does not provide mineral water, tooth brush, shavers etc. At times housekeeping forget to clear the dustbin or forget to replaced paper cups. Plus point is the hotel is opposite Bellagio, Caesar Palace. Quite convenient to walk toward north or south of the strip.

The location is very accessible to nearby sites. Room are spacious and pretty decent. We just had hard time at first because our keycard didn’t work and we have to go down again and line up to update it.

We got a room with a view of the pool, we also upgraded it, but it was completely different from the previous one. At check-in, we were misled, which turned out to be on the final invoice. They added 2 Red Bulls, but after my intervention they were removed. And an additional fee in addition to the tax for the upgrade, 56 USD for each day! There are no flip-flops after bathing. The windows do not open

The room view is the Sphere and High Roller. The hotel has a space for the flamingos. Has quite a big and nice swimming pool for kids & Adults. The room is spacious,low ceiling, but has full glass windows from floor to ceiling. Express check in and out which is good. Restaurants just on the ground floor of the hotel. The hotel is crowded and some guests smoking inside the casino. There is no complimentary water bottle. There's no kettle,no microwave The shower keeps dripping / not turning off.or at times the shower takes longer to get warm/hot. Valet Parking.

The room is cheap and clean, everything run pretty efficiently. Rooms are clearly greared to keep you in the casino but lack of even a hot water kettle or fridge was pretty annoying. Everything at check-in was automated so service is kinda non-existent.

Loved the location and staff. While not having breakfast included in the price might not be a common thing in Vegas, I personally can't call a place a 4 star hotel without it. The pool is also not available during the winter months since it's out in the open, which is fair, but info on that isn't listed while booking (it's a google search away, but feels like hidden info and i like transparency when it comes to things like these). We had to request the fridge (it has been written as something we would be having in the unit, but it took us an extra step). Bathroom doors are sliding doors? I don't have much to say about this except for - why? None of the listed things are a big deal to me, but are enough of a deal to be noticed. Overall it is a good place to stay if you prefer being out of the building, exploring the city. I would give it a solid 4/5.

Location and price would be the only reasons I would recommend this hotel to others. The amenities were average. Staff service was average. Wifi only restricted to a number of devices. Couldn’t connect to multiple devices. The water pressure in the shower was bad. Poor guest behaviours. Poor soundproofing in the room. Bad smoking smell in the whole hotel including the lobby, hallway, and in our room as some other guests decided to smoke in their rooms. Would not stay again for our family.

The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.

The location couldn't be better. Minutes from the fountains and the heart of the strip. The room decor is aged but perfectly Vegas Chic! In-room amenities are poor. Even coffee will cost you $20! Beware the see-through mirror in the shower; great for intimate couples, less good for family!