Occidental Las Palmas

We come to Las Palmas every November for the start of the ARC Las Palmas- St Lucia Stayed for 5 nights Very handy for the marina Just 3 minute walk throughout the underpass Great location Lovely room facing the sea The room was cleaned every day and the towels were changed daily despite us leaving them on the hooks in the bathroom as advised on the information if we did NOT want new towels Nice tea and coffee making facilities in the room Had breakfast downstairs one morning fantastic selection of morning goods lovely bread & pastries huge selection of everything Cooked items hot and very tasty Gorgeous coffee Some noise from the nightclub on the road junction opposite it wasn’t every night and really wasn’t a problem Reception were friendly and helpful with any requests Taxi rank just outside the back entrance of the hotel easy access to local supermarket and restaurants in the marina Highly recommended Will definitely stay here again

We stayed in the hotel for 7 nights, while visiting Las Palmas for a week. We chose it on the basis of recommendations/ratings. The bedroom was good, very comfortable super king sized bed (we requested an upgrade), clean and tidy. Very quiet, despite overlooking police station/main road. Bathroom is open plan into the bedroom which isn't for everyone (lack of privacy, especially with toilet). Also no bathroom fan. Shower water pressure wasn't great, also leaked and caused puddles, but this was largely fixed after we reported it (not fully fixed I should add, possibly a problem throughout the hotel?) Staff were friendly, particularly those on reception who also helped us with some inquiries around transport, restaurants, etc... Breakfast good, a wide range of foods and drinks including the chance to request something bespoke eg omelette. Skytop/rooftop bar wasn't open when we went (the space was, the bar itself wasn't) but you can take your own drinks up which is great. There was a salsa night one night, which was fantastic (didn't join in, but observed). I suspect they run a few events like this during the summer. The location was its only real downside for us, but you can't fault the hotel for that as we maybe just chose the wrong spot. To access decent restaurants / 'life', you either have to bus it or walk 20 mins in either direction. Ideally, we'd prefer to be maybe 10 mins walk to a busier spot. The port, which IS walkable, has some good restaurants but your best bet is to bus it to the old town (Vegueta) where there's much more life, and some truly beautiful buildings. Buses are very easy and reliable though, so a small complaint. Visited the aquarium too, highly recommend. And Maspalomas.

Exceptional staff along with a hotel that goes above and beyond made this a wonderful stay. Free drinks for Christmas and New Years along with Christmas Chocolates and a btl or wine for New Years showed me this hotel cares about its customers

Ideally located and easy to find. Efficient check in but on arrival discovered there was no bar and no food available. Only drinks from lobby and snacks from vending machine. Think this is somewhat more of an hotel for business rather than leisure. Reception was very helpful and professional and rooms were immaculate. There is however a rooftop bar but this only opens at weekends. Would certainly recommend without hesitation and good price point too.

A lot of noise from the nearby bars and an automatic light in the bathroom made sleeping difficult..

good location in the "middle" of everything. I mean within walking distance there is so much to see, Playa de Canteras, Marine , San Telmo with nice bars and restaurants. It is also easy to go this hotel by Taxi or by Global busses. Hotel has very nice breakfast with friendly and helpful staff at the breakfast room.