Las Catalinas Collection

A little too much. It feels too fake and out of place. This area is a reminder of how much forest has been removed as well as how many monkeys, birds and local fauna have been affected. If you respect Mother Earth, do not spend any money on this killing field.

The condo rooms are absolutely beautiful. Great service from the front desk. Great scenery and beautiful beaches. Views from the rooms are amazing. Highly recommended only down side is there are ALOT of steps to get to the room. All in all 10 out of 10

A beautiful small village with a few restaurants and hotels. You can also rent out a house that is a bit higher up on the hill. It is under a bit of construction, but it is still amazing. The water is cooler, not warm, but once you get in, it is very refreshing and a great temperature. The waves are big and super fun to boogie board on.

The most disappointing stay we’ve had in a long time. We are a family of four (two teens), who rented Casa Piper via Marriott Bonvoy homes and villas. We arrived on Easter, and spent the day at the “beach club” until the villa was ready. The beach club is actually not on the beach, but there is a view of the beach. It’s about a ten minute walk down a steep dirt path to get to the beach. The club itself had two pools and one hot tub. Each pool had eight lounge chairs. Eight!! And anyone can use the beach club, not just owners or guests. Suffice it to say, it was difficult to find four lounge chairs for our family most days. When we finally got checked into the villa is when we realized that even though the property was advertised as having a pool as a “house amenity”, there WAS NO POOL!! All four of us had tears over this one. This is a huge miss! I immediately contacted the concierge services who told me I misread the property description. I copied and pasted the link that still shows the house as having a pool. They still argued it was my mistake. So I walked to concierge to see them face to face, and one person there agreed with me and finally got the manager to understand this is false advertising. Having said that, Marriott was closed on Easter, and the concierge couldn’t do anything since I booked through Marriott. The whole thing was a total cluster. And it didn’t get any better in the 3 nights we were there. When we checked out, I got a bill for $325 for 2 days of homemade breakfast by the “house mom”. $325!? Are you kidding me???? She purchased items that we never asked for, nor ate, and yet we still had to pay for them. I argued with Daniella, a manager about this, and she said she would look into it for me, and subsequently sent me an email saying all items bought were necessary and were used. I told her they weren’t, but she insisted, so now I will dispute the charges with my credit card company. I could go on and on about other issues, theft, etc., but I think you get the drift. Super disappointing for a “luxury” and costly property. It is a beautiful area. The architecture and scenery is gorgeous, we were very sad the service was so poor. It’s also very isolating, unless you have a car, there is really no where else to go.

Overall, we had an "ok" stay. My husband and I rented a nice, but small, 1 bedroom apartment for 4 nights/3 days. The highlight of Las Catalinas was the friendliness of the staff, who aim to please and then some. In fact, this might have been the friendliest service I've ever experienced. I don't think they cater too well for the vacation rental market. First, the contract for renting an apartment is pretty intense. Not only were there severe penalties for canceling within 30 days (we would have been out a lot of money if one of us got Covid...thank goodness we didn't, but I was stressing!)) they also wanted a $1000 security deposit. Also, unlike a typical AirBnB, this apartment did not supply any coffee or kitchen towels. Buying whole containers of coffee, sugar and cream for only 3 days was sort of ridiculous. I used 4 paper towels even though I had to buy a whole roll. Booking a rental through AirBnB would have been the way to go here...and NOT thru Las Catalinas/Beach Town. Also, during one rainy day, I asked where I could find 2 umbrellas and then said they would have to charge me $30 each for them. We left the umbrellas there of course cuz we weren't going to take them on the plane. We used the umbrella's for ONE day. I would also recommend that if you are a person who wears make-up to bring your own towels. They charged me $60 for "staining" two bath towels. I did not see these stains, but ok. I have been wearing make-up and staying in hotels for years and never had this problem. Again, take your own towels. Oh, they quoted me $200 for car service each way to/from the airport. Every other company quoted me HALF the price. The apartment was expensive so all these little extra things turned me off. What did I like? Other than the staff which I mentioned earlier, the town was very pretty and we did not experience construction noise like other reviewers. We hiked at least one of the trails everyday. We were also happy with the food, especially at "Pots and Bowls". Another major highlight was going to Casa Chameleon (a 5 star hotel up the road a bit from Las Catalinas) for "golden hour"... the view was breathtaking, the staff was amazing and the cocktails and nibbles were divine.

Died and went to heaven, Spent a week at this beautiful 3 bedroom oceanfront home at las catalinas. Gorgeous patio overlooking the ocean with plunge pool plus amazing views. Destination and loccation not to be missed, steps to beach, jungle gym, restaraunts. Home beautifully decorated and spacious, Amazing vacation, plan to return annually.