C Suites at Mactan Newtown

Hotel had a good location and had so much potential to be better than it was Upon check in the room looked not to have been cleaned properly, masses of dust had accumulated on top of the fridge over time, from what I can only assume was from not been cleaned on any room service cleans prior, same with the bathroom extractor unit , covered in dust , both shown in the images attached. Room had scuff marks and stains of the table, balcony area was dirty and clearly never been cleaned, microwave had seen better days and furniture was in need of replacing or a good clean. Room had no hot water so could not shower, was reported twice and whilst it was fixed on the 2nd call out, water was lukewarm at best . Only shampoo was given but no shower gel. The pool area you are entitled to use a maximum of 2 hrs a day, you rove even need 5 minutes , the area is in need of a maintenance overhaul and is a danger zone waiting to happen, was advised they do have a maintenance team which begs the question , where are they. Firstly not one sun longer was out by the pool So there was nowhere to leave any of your stuff, when asked I was advised ohh due to an earlier storm we removed them all, strange as not one other hotel in the area had done this as I visited 3 of them prior, all had loungers out. Plus the stom was no longer around so if it’s safe enough to open the pool why isn’t it safe enough to have loungers. The sheer mention of them quoting health and safety at the pool area yuh was ironic as the pool area is its self a disaster waiting to happen, Floor area tiles around the pool were very loose and sticking out, sharp corners raised edges , many pool tiles missing, it’s only a matter of time before someone hurts themself, can be seen in the attached photos If I come back I’ll choose the area just not the hotel.

It was an average condo hotel I thought its an nice hotel But its just a condo hotel With no food facilites Anyway the room was good View was nice but not good as expected😔

The location is good because its near the terminal and you can find different restaurants near by, even a grocery store is just outside the hotel so its really convenient. The room is also clean and spacious. We book a studio type room so there’s a mini kitchen and a washing machine (but there is an extra charge if you want to use the washing). We dont have much picture inside the room but I included a picture outside the hotel and the view outside the balcony.

The apartment style room is quite spacious, offering a comfortable living room and kitchen with microwave, fridge, and kettle. The shower water wasn't very hot but AC worked well. Conveniently located in Mactan NewTown and helpful staff at service desk, even late at night. No view of sea and small beaches within a 10-15 minute walk.

It’s ok but expensive for a solo traveller. It’s not actually a hotel more like a managed apartment with a management office in a nearby building

The place was really accessible to everything as Mactan Newtown felt like its own city. The condotel was very spacious and clean. Staff were very accommodating, the problem was that the drain for their bath tub wasn't rally good, kept going out that I had to ask for a mop to clean it myself to avoid my kids from slipping. The aircon in the master's bedroom also had a leak, so it was a little hassle. Other than that, we still had a great time. Still a good place to book, just be sure to double check amenities and can always ask for assistance.