Anonymous User
June 20, 2024
Shangrila hotel outer facade lives up to its reputation, open and airy.
Hotel is well maintained but some facilities in the room, i.e. shower or eco friendly soaps (re usable bottles) could be improved. Balcony sliding doors are filmsy and aged. Very minimal sound isolation, you can hear kids running along the corridors and people talking.
Family resort, lots of activities for kids. Breakfast at Tides had a bigger spread than at Acqua.
Didnt enjoy our trip as the room upstairs was constantly dragging their chair across the floor.
Many korean tourists and some rude caucasians encountered. We have gone beyond the Colonialism era so please have some respect for the locals and tourists alike.