The Mactan Newtown, Newtown Blvd, Lapu-Lapu City, Cebu, 6015, PhilippinesView Hotel Details
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Savoy Hotel Mactan Newtown Guest Reviews
4.2/5
Very Good
511 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.1
Cleanliness4.2
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All reviews(511)
Positive reviews(473)
Reviews with photos/video(177)
Close to airport(28)
Great swimming pool(25)
Tasty food(20)
Strange smell in room(15)
Offers pick-up/drop-offs(14)
Loved the beach(11)
Delicious buffet(8)
Stayed multiple times(7)
Negative reviews(38)
Wicked_traveler
Classic Superior Twin
Stayed in dec. 2024
Family
3 review
5.0/5
Outstanding
Posted on 9. dec. 2024
Convenient location, 20 minutes away from the airport. With beach access, good buffet, and amenities that you might need. Good for families.
Leif Rey
Classic Superior Twin
Stayed in dec. 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on 9. dec. 2024
TV was not working but overall the stay and the experience was great. The breakfast buffet was also good altho if you want to avoid the crowd you have to wake up early.
Dymie
Classic Superior Twin
Stayed in okt. 2024
Family
1 review
4.7/5
Amazing
Posted on 28. okt. 2024
Staffs are accomodating,they let us check in earlier,the room was big with a very nice view , near to all food establishment,breakfast buffet was good , near to mactan beach ,there's a free transpo going to the beach or you can walk since it's very near,which we did .i will definitely recommend this hotel and i will comeback for sure.
Eva Lyn Albarico
Classic Superior Twin
Stayed in okt. 2024
Family
1 review
4.7/5
Amazing
Posted on 21. nov. 2024
I love the staff here! the place is clean and it’s just a walk away mactan new town beach.
Anonymous User
Classic Superior Queen
Stayed in sep. 2024
Travel with friends
7 review
4.5/5
Great
Posted on 14. sep. 2024
Just 10mins walk going to the beach...very accessible and have a lot of convenient stores nearby 😍😍😍
Bryceee
Classic Superior Twin
Stayed in nov. 2024
Family
1 review
5.0/5
Outstanding
Posted on 27. nov. 2024
the place is very clean and it has a nice view
Guest User
Deluxe Premier Room
Stayed in aug. 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on 26. aug. 2024
Generally okay. Clean room and facilities. The front desk service is slow. I waited for almost an hour for the check-in. Probably because of the holiday. The frontlines are tired and can’t even smile. Compared to Belmont hotel, an adjacent hotel, and also under Megaworld, Savoy is lagging in their service.
TheSoloTravellerBCD
Deluxe Premier Room
Stayed in dec. 2024
Couples
13 review
4.0/5
Very Good
Posted on 13. dec. 2024
Always a good stay!!!!
PinkGirl
Superior Deluxe Queen
Stayed in jul. 2024
Couples
20 review
3.5/5
Posted on 5. aug. 2024
Pros and cons to staying here..
Pros:
1. Location is great
2. Free shuttle to the beach
3. Pool area
4. Gym
5. Packed breakfast for us when we had to leave at 2am on a tour
6. Exclusive and private beach area
Cons:
1. Room smelled damp and moldy
2. Bathrooms are VERY tiny. No glass door separating it. They use a curtain.
3. Slippers and water had ti be asked for.
4. The check in process took 4 hours. Yes. 4 hours. Apparently the room was not ready. We arrived at 12 and only checked in after 4pm.
5. Breakfast is disappointing. Rather opt for a room with no breakfast and eat outside the hotel as there are many choices.
6. The food is really bad. Especially the Indian and some western food. We ordered food while sitting at the pool. The mutton vindaloo was like thick stew with a spicy sting. DON'T ORDER FOOD AT HOTEL.
Take a walk outside the hotel, there are few places to eat and have coffee including Starbucks.
Response from Property: Thank you for taking the time to leave us a review. Despite your experience during your stay with us, we always strive to make everyone's stay as relaxing as possible. Your feedback is important for us to continuously improve our services.We do hope that if your travels bring you to Cebu you will allow us to express our warm Savoy Hotel Mactan welcome. Hope to see you again soon.
Aethan John
Superior Deluxe Queen
Stayed in jul. 2024
Couples
6 review
4.0/5
Very Good
Posted on 7. jul. 2024
Away from the city traffic and noise. Near to the airport and sea beaches. Nightlife is very vibrant. Sto. Niño de Cebu, Mactan closest Catholic Church. There is a hawker center with variety of Filipino food specially lechon and a Korean dish. Convenient store pharmacy around the corner.
Response from Property: Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!
Guest User
Deluxe Premier Room
Stayed in jul. 2024
Couples
14 review
4.0/5
Very Good
Posted on 6. jul. 2024
This hotel is located in the center of Newtown which has lots of tall buildings. If you are looking for hotel you can relax at the beach or pool, this might not be the one for you. However, if you are looking for afforable, nice clean hotel, this is the one. It's close to restaurants and there is Starbuck in 2 min walking.
Response from Property: Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!
JoyCeAncs
Superior Deluxe Queen
Stayed in jun. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 29. jun. 2024
The hotel’s location is great! restaurants, supermarkets, pharmacies, etc are just around the corner. The personnels are friendly and very polite as well. My husband and I enjoyed the pool and beach area! Just a perfect ender for our vacation just before heading back to work.
Response from Property: Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!
Cheers!
Superior Deluxe Twin
Stayed in jul. 2024
Family
11 review
5.0/5
Outstanding
Posted on 11. jul. 2024
The hotel staff is very friendly. We really appreciate the home feels vibes of the hotel
Response from Property: Warm greetings from Savoy Hotel Mactan Newtown!Thank you for taking the time to leave us a review. The team strives to create a homey and memorable experience for our guests and we are more than glad you experienced it firsthand.Your feedback is important for us to continuously improve our services. We look forward to welcoming you again soon here at Savoy Hotel Mactan Newtown!
Guest User
Classic Superior Queen
Stayed in dec. 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on 8. dec. 2024
Stayed for one night before flying out from Cebu. Quiet and safe neighborhood away from the center. Hotel is comfy but some make over is due. They have a private beach which is nice for chill out before the flight. Friendly service too
Guest User
Classic Superior Queen
Stayed in dec. 2024
Family
1 review
4.5/5
Great
Posted on 4. dec. 2024
In general, was good and nice.
Good things:
Everything was almost perfect. Staffs were kind and being willing to help all the time.
Bad things:
Breakfast wasn't good as it's any other services.
I can understand that I had to get a ticket with numbers in order to take our turn to get a table. However, it could be acceptable that there were no food at all for whole time. We waited 20 minutes to get a table. When we entered and were seated, there was no food in the buffet. Waited another 30 minutes, but it wasn't enough. Everyone was waiting for food getting refilled. Once it was served, it just disappeared.