Holiday Inn Express Lanzhou New Area Reviews

Response from Property: Dear guest, we thank you very much for choosing Holiday Inn Express Lanzhou New District and taking your precious time to share your stay experience. Our entire staff is extremely pleased to see your comments. Our job is to provide every customer with a clean and tidy accommodation environment with fresh air, while ensuring that the room is well ventilated and has complete facilities so that you can enjoy a comfortable accommodation experience. It is a great encouragement to us to know that you are satisfied with the daily cleaning and service provided. We are also very proud of the service provided by Linda at the front desk. We are delighted to know that her service enhanced your stay. Thank you again for your support and recognition, we look forward to your visit again, and wish you a happy life and a pleasant journey!

Response from Property: Dear customer, I would like to thank you for your detailed review of Holiday Inn Express Lanzhou New District. We are very happy to hear your positive feedback about our hotel, especially your appreciation for our breakfast and staff service. Regarding breakfast, we do pay great attention to providing a variety of choices, including local specialties, to ensure that every guest can enjoy a satisfactory dining experience. We are very happy to learn that you particularly like our beef noodles and local specialties such as sweet embryos and gray beans. Our chef team has been committed to using fresh ingredients to ensure that every guest can taste the most authentic and delicious food. On behalf of the entire team, I would like to express my gratitude for the enthusiastic recommendation of Ms. Yuan Jing you mentioned and the professional service of the front desk staff. We are always committed to providing warm and professional services to every guest to ensure that your stay is comfortable and pleasant. Thank you again for your valuable comments and look forward to your next visit! I wish you a happy life!

Response from Property: Dear guest, thank you very much for choosing Holiday Inn Express Lanzhou New District and sharing your stay experience. We are glad to know that despite the inconvenience caused by the flight delay, our front desk service was able to check you in quickly and provide you with clear instructions and necessary information. Xiaohuo is a member of our team, and his professionalism and proficiency really add a lot of points to our service. Regarding breakfast, we are always committed to providing delicious and rich food choices for every guest, and we are glad to know that you are satisfied with our breakfast. Thank you again for your valuable comments and support, and look forward to having the opportunity to serve you again in the future! I wish you a happy life!

Response from Property: Dear customer, thank you very much for your praise and recognition of Holiday Inn Express Lanzhou New District! We are very happy to know that you are satisfied with the service of Eva, the front desk lady. We have been committed to providing every customer with a warm and comfortable accommodation experience. Your satisfaction is our greatest motivation. If you have any other needs or suggestions, please feel free to let us know and we will serve you wholeheartedly. Looking forward to seeing you again! I wish you a pleasant journey!