Zhongchuan Hotel Reviews
Zhongchuan Hotel
1666 Huanghe Dadao, Lanzhou New Area, Lanzhou, Gansu, ChinaView Hotel Details
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1 night
Zhongchuan Hotel Guest Reviews
4.6/5
Very Good
582 review
Verified reviewsLocation4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(582)
Positive reviews(566)
Reviews with photos/video(94)
Classy environment(63)
Large rooms(58)
Delicious breakfast(56)
Easy to get around(53)
Close to airport(42)
Friendly front desk staff(33)
Convenient parking(15)
Luxurious(7)
Negative reviews(16)
Anonymous User
Business Room (2 Beds)
Stayed in Jun 2023
Business travelers
15 review
Posted on Aug 1, 2023
The hotel is relative near to the airport. There is a shopping mall about 10mins walk. There is a large park just next to the hotel. Other than that, it is a pretty average hotel.
Dr. Joern Kiepe
Deluxe Double Room
Stayed in Apr 2023
Business travelers
44 review
Amazing
Posted on Apr 21, 2023
Very new and modern Chinese hotel. I liked it!
Aomomo😘
Business Room (2 Beds)
Stayed in Mar 2024
Couples
69 review
Outstanding
Posted on Mar 28, 2024
The hotel we checked into after getting off the plane was not far from the airport and the room was clean.
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6/9
Response from Property: Hello! Thank you for choosing us and supporting the hotel. Zhongchuan Hotel has an elegant environment, complete facilities and equipment, is close to commercial plazas and supermarkets, and is very convenient for travel. Making every guest feel at home is our ultimate goal. The rooms are clean and tidy, and are equipped with free high-speed WIFI, which is the best choice for your business trip. Thank you very much for your review, and all the hotel staff look forward to your next visit!
勇gandexin
Business Double Room
Stayed in May 2024
Couples
37 review
Outstanding
Posted on May 6, 2024
The room is big, the parking lot is big, and it is close to the airport
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Response from Property: Hello! Thank you for choosing us and supporting our hotel. Thank you for your recognition of our room environment. Providing you with a high-quality accommodation experience and making you feel at home is our ultimate goal. The rooms are clean and tidy, and equipped with free high-speed WIFI, which is the best choice for your business trip. Thank you very much for your review, and all the hotel staff look forward to your next visit!
Torsaka
Deluxe Double Room
Stayed in Mar 2024
Business travelers
10 review
Outstanding
Posted on Mar 14, 2024
A large hotel in Lanzhou New District with good transportation. It takes only half an hour to get there from Lanzhou Zhongchuan Airport by renting a car. There is also parking space downstairs.
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Response from Property: Hello! Thank you for choosing us and for your support and love for the hotel. Zhongchuan Hotel is located in the hub of Lanzhou New District, with convenient transportation, and is your best choice for travel. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making it the best choice for your business trip. Thank you very much for your review, and all the hotel staff look forward to your next visit!
Guest User
Business Room (2 Beds)
Stayed in Jan 2024
Business travelers
6 review
Amazing
Posted on Jan 25, 2024
The room is large and clean, the customer service is warm and polite, the hotel is conveniently located, close to the downtown area, the breakfast is rich and varied, and the fruit yogurt in the afternoon is also fresh. The only drawback is that the supporting facilities are not complete, and there are no laundry facilities.
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Response from Property: Hello! Thank you for choosing us and supporting the hotel. Your satisfaction with our service has given motivation to all our staff. Thank you for your comments and suggestions. All hotel staff look forward to your next visit!
Guest User
Deluxe Double Room
Stayed in May 2024
Solo travelers
7 review
Posted on May 9, 2024
The service of the front desk staff is too bad. There is a 50 square meter luxury bed, but they told me that it is not available, so I was asked to stay in rooms that cost more than 1,000 yuan and 900 yuan. It is my first time staying in Zhongchuan Hotel, and the experience is extremely bad. I left something behind and they didn't contact you. This is the so-called 4-star hotel. I don't know how they rated it. The service attitude is too bad, and this person is the front desk supervisor. I want to laugh. If the supervisor is like this, the waiter is even more terrible.
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Response from Property: Dear customer, hello! We are very sorry for the bad experience you had during your stay. We have reported your valuable suggestions to the leadership and made rectifications, including: increasing the service awareness and service level training for the front office staff, as well as reasonable promotion of the rooms. We look forward to presenting you with a more comfortable stay and providing you with better services. All the staff of Zhongchuan Hotel look forward to your next visit and wish you a happy life!
Guest User
Business Double Room
Stayed in Oct 2023
Business travelers
212 review
Great
Posted on Oct 21, 2023
The room is very spacious and well-equipped. The price is not expensive and the price-performance ratio is relatively high. It is very close to the airport, about 10 minutes' drive. It is very suitable for a short stay in transit. The breakfast is okay.
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Response from Property: Dear guests: Hello! Thank you for choosing us and supporting our hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our work. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. Thank you very much for your review. All the hotel staff look forward to your next visit!
Guest User
Business Room (2 Beds)
Stayed in Apr 2024
Other
6 review
Posted on Apr 21, 2024
The breakfast was terrible, with few varieties. There was no Lanzhou ramen for breakfast, only rice noodles, which were not ready at 7 o'clock. After waiting for ten minutes, the rice noodles were still broken, the length of a thumb.
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Response from Property: Dear customer, we sincerely apologize to you. We immediately paid attention to and solved the problem you mentioned, added more breakfast varieties, such as beef noodles, etc., and trained the chefs. We look forward to presenting you with a better stay experience again. I wish you a happy life!
Guest User
Business Room (2 Beds)
Stayed in Oct 2023
Travel with friends
2 review
Outstanding
Posted on Oct 16, 2023
The room environment is very good. I was afraid of bad service before coming here. I found that the service of these girls and brothers is very good. The room environment is also good. Afternoon tea is also provided. There are fruits in the room. Thumbs up! And the swimming pool is also free, which is a good experience👍
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Response from Property: Dear guest: Hello! Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force of the hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. Thank you very much for your comments. All the hotel staff look forward to your next visit!
Anonymous User
Business Room (2 Beds)
Stayed in Oct 2023
Solo travelers
2 review
Outstanding
Posted on Oct 10, 2023
Very satisfied with the stay, the front desk service attitude is good, the front desk guys and girls are warm and hospitable, the hotel also gave a small cake, which is very delicious, adding brilliance to this trip
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Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
Sebastian
Business Double Room
Stayed in Oct 2023
Couples
62 review
Outstanding
Posted on Nov 8, 2023
The hotel is very close to Zhongchuan Airport, and airport pick-up is very convenient. The building and rooms are large. The breakfast is good. The underground parking lot is also very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force of the hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. Thank you very much for your comments. All the hotel staff look forward to your next visit!
Guest User
Business Room (2 Beds)
Stayed in Sep 2023
Family
32 review
Outstanding
Posted on Dec 20, 2023
Located in a new district in Lanzhou, the hotel is spacious, with many rooms, which are clean and sanitary. The service is also good. The dinner we had in the hotel was delicious.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force of the hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. Thank you very much for your comments. All the hotel staff look forward to your next visit!
Guest User
Business Suite
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 3, 2023
Very good and clean, especially the swimming pool service is also very good!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force of the hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. Thank you very much for your comments. All the hotel staff look forward to your next visit!
BPDJJW
Business Room (2 Beds)
Stayed in Sep 2023
Family
9 review
Great
Posted on Dec 3, 2023
The airport is not far away, cost-effective, suitable for the first stop of travel from Lanzhou, the hotel is very spacious, parking is convenient, and the breakfast is also good. The only thing seems to be a sensor light, which will light up automatically at night.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force of the hotel staff. Making every guest feel at home is our ultimate goal. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. Thank you very much for your comments. All the hotel staff look forward to your next visit!