Wyndham Lanzhou Haiyue Hotel Reviews

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you were satisfied with the cleanliness of the hotel, the friendliness of our staff, the comfort of the room, and the complimentary fruits and yogurt delivered to your room. Your recommendation means a lot to us. We are looking forward to welcoming you back again. Best wishes!

Response from Property: Dear guest, thank you so much for your kind words and high praise! We are delighted to hear that you had a wonderful stay at our centrally located hotel and were satisfied with our helpful and friendly staff, cleanliness, and breakfast offerings. We strive to provide the best experience for every guest, and your feedback encourages us to keep up the good work. We look forward to welcoming you back again soon!

Response from Property: Dear guest: Hello! Thank you very much for your high praise of our hotel! We are very pleased to see your recognition of the cleanliness of the room, the enthusiasm of the service, as well as the breakfast and the lady at the front desk. We always attach great importance to room cleanliness and strive to provide every guest with a comfortable living environment. At the same time, we also focus on cultivating the service awareness of our employees so that everyone can welcome every guest with a warm attitude. Nancy and Owen will be very happy to hear your compliments, and they will continue to work hard to provide excellent service to more guests. Our breakfast team will also prepare a variety of delicious food more carefully because of your affirmation. Whether it is Chinese or Western style, we hope to satisfy the taste needs of different guests. We look forward to choosing our hotel again next time you come to Lanzhou. We will definitely welcome you with fuller enthusiasm and better service. Thank you also for sharing your travel photos, which let us feel your wonderful journey.

Response from Property: Dear guest: Thank you very much for giving our hotel such high praise and praise! We are honored to be one of the two best hotels on your trip. I am glad that you came to experience it after seeing the recommendation on Xiaohongshu, and all your worries can be eliminated one by one. We have been committed to providing considerate and comfortable services to every guest, making you and your children feel warm and caring. This is our unremitting pursuit. We are also very happy to know that the children like the children's slippers, toothbrushes and toothpaste we prepared. We will continue to pay attention to details and bring joy to every little guest. Your praise for our breakfast, especially the beef noodles and vegetables, is a great recognition of our catering team. We are also pleased that the hotel's convenient subway transportation and location close to Lanzhou University can bring convenience and more benefits to your travels. We look forward to sharing this wonderful experience with your friends and welcome you again! I wish you and your family a happy life and all the best! August 12, 2024

Response from Property: Dear guest, thank you for your review! We are very pleased to be able to provide you with warm and thoughtful service and free room upgrades to make you feel clean and comfortable. Regarding the shortcomings of the restroom, we have recorded it and will improve the facilities as soon as possible to give you more convenient enjoyment. Looking forward to serving you again!

Response from Property: Dear guests, hello! Sincerely thank you for your compliment! Your affirmation of all aspects of the hotel doubles our confidence. Wenwen will continue to serve every guest with a first-class attitude and looks forward to providing you with a high-quality accommodation experience again!

Response from Property: Dear guest, thank you very much for giving our hotel a five-star rating! We are also happy to hear that you had a great time in Lanzhou. Lanzhou is indeed a charming and convenient city. Shared bicycles make traveling more convenient and free. We are also very happy that Mogouyan Beef Noodles is your favorite. We are also honored to provide services to you. We look forward to your next visit to Lanzhou to choose our hotel and experience our thoughtfulness and enthusiasm again!

Response from Property: Dear guests, hello! Thank you very much for your favorable review of our room and front office staff service! We have been committed to providing guests with comfortable and clean rooms, and we are very happy to receive your recognition. Our staff will take care of every detail to ensure you have a pleasant stay.

Response from Property: Dear guests: Hello! Thank you very much for your high praise for our hotel! We are very happy to hear your recognition of the hotel's services, especially your praise for the concierge Xie Ting. We will convey your favorable comments to Xie Ting, and believe that this will inspire her to continue to provide more considerate services to every guest. Regarding room communication and welcome fruit arrangements, we have always been committed to creating a comfortable stay experience for our guests. Free parking and luggage storage services are also provided to bring more convenience to your travels. Breakfast is carefully prepared by us, and we are deeply honored to be loved by you. We will continue to work hard to maintain the quality and richness of our breakfast. We look forward to your frequent visits. We will continue to provide you with high-quality services and make every stay an unforgettable memory. Thank you again for your support and trust!

Response from Property: Dear guest: Hello! Thank you very much for your high praise for our hotel! We are honored to know that Hellen's service has been recognized by you. She has been committed to providing considerate and professional service to every guest, and your praise is the best encouragement to her. In the meantime, we're glad you enjoyed our extensive breakfast, especially the beef noodles made on site. Our team of chefs are always working hard to provide guests with delicious and diverse meal options, hoping to start your day well in the morning. Regarding the fact that the room items are all available, we always adhere to the concept of providing guests with a comfortable and convenient accommodation environment and carefully prepare every detail. Thank you again for your positive review, we look forward to your next visit and continue to provide you with excellent service and experience!

Response from Property: Dear guest: Hello! Thank you very much for your high praise of our hotel! We are glad that you were impressed by the warm service of our staff, Owen and Nancy. They have always been committed to providing considerate care and excellent service to every guest. Regarding the handsome guys and beauties in the hotel, this is also a beautiful scenery of our hotel. We pay attention to the image and professionalism of our employees and hope to bring a better stay experience to our guests. Regarding the breakfast service and small guide, we hope to provide more convenience and surprises for guests like you who have not done the guide. We will continue to work hard to continuously improve our service quality and create a more outstanding stay experience for every guest. Thank you again for your review and we look forward to your next visit!

Response from Property: Dear guests: Hello! Thank you very much for your five-star review of our hotel and the special mention to Miss Hellen. We are honored to know that you can experience our attentive service every time you stay. Miss Hellen will be inspired by your compliments. We have always been committed to providing the best service experience for every guest, and the welcome fruit is just one of the small ways we express our sincerity. We are very happy that the hotel's complete facilities and rich, varied and delicious breakfast have been recognized by you. We will continue to maintain and continuously improve our service quality and facilities. We look forward to your next visit and let us create wonderful memories for you again. I wish you a happy life and all the best!

Response from Property: Thank you for your appreciation and good review! We are glad that you were satisfied with your overall impression of our hotel. We will continue to work hard to improve details and provide more convenient services and high-quality facilities to bring you and other guests a better experience. Thank you again for your support and encouragement!