Yayayayatoui_
July 15, 2024
Facilities: I booked a standard room, but there was a door in the room directly opposite the bed that led to who knows where! Very scary! Later, I changed to a superior standard room, and it turned out to be exactly the same as the ordinary standard room. There was no difference except that the floor was a little higher and there was no inexplicable door in the room! ! ! Don’t know where the senior level is?
Service: Very poor! Extremely bad! Extremely bad! A woman without a work badge (because she didn’t wear a work badge and refused to tell me her name, so I didn’t know if she was an employee of Home Inn!) deliberately showed me the ID cards of all the people staying at the hotel. She made things difficult for me, saying that every guest on the ID card must appear in front of her for her to see before she can check us in! It was past 11 o'clock at night. Some of us went to park the car, and some of us came to check in first, hoping to save time and rest as soon as possible. We did not expect to be treated in such an unreasonable and inconsistent manner! This woman didn't apologize to me until I checked out, and she didn't give me any compensation! Only one intern was introduced to perfunctory us. I am very angry and contemptuous of this kind of employee's behavior of evading responsibility and using the intern as a shield! I didn’t expect that for a brand as big as Home Inn, the employees would have such a style!
Environment: The parking environment is extremely poor! Extremely bad! Extremely bad! You also need to pay parking fees when staying in a hotel, and the basement is dirty and messy! The man in charge of the care had a very bad attitude. Although there were enough parking spaces in the basement, he only allowed us to park in a corner, and told us "you can only park in that spot, and you will leave if you don't park." The supporting facilities were very poor. Difference! Very bad experience!
It's a very bad hotel experience! I will never choose Home Inn again! ! !
Original TextTranslation provided by Google